Company OverviewSpandana Hospital, headquartered in Bangalore, is a prominent name in the healthcare industry, dedicated to delivering world-class healthcare services at an affordable cost. Our heart and superspeciality hospital boasts a highly trained team committed to providing high-quality tertiary and critical care. We are focused on patient-centered solutions and hold a distinguished reputation for excellence in the healthcare sector.

Job OverviewWe are seeking a Junior Hospital Floor Manager at Spandana Hospital in Bengaluru. This full-time role demands a candidate with 1 to 3 years of relevant work experience. The Hospital Floor Manager will play a crucial role in managing hospital operations, ensuring regulatory compliance, and optimizing staff and patient activities to promote a seamless healthcare experience.

• Qualifications and SkillsProficiency in healthcare management software for efficient operation of daily hospital activities and processes (Mandatory skill).
• Skill in creating and managing staff schedules to ensure optimal coverage and workflow in the hospital environment (Mandatory skill).
• Expertise in patient flow optimization to enhance patient experience and reduce waiting time (Mandatory skill).
• Knowledge of regulatory compliance requirements in healthcare to ensure hospital adherence to legal and ethical standards.
• Experience in implementing quality assurance standards to maintain and improve service delivery in the hospital.
• Ability in budget management for the department to efficiently allocate and utilize resources.
• Capability to provide strong team leadership to motivate and guide hospital staff towards achieving hospital objectives.
• Proficiency in crisis management to handle emergencies effectively with quick and decisive action.

• Roles and ResponsibilitiesCoordinate and oversee all administrative and clinical operations on the hospital floor to maintain a high level of care.
• Ensure compliance with healthcare laws, regulations, and standards to maintain hospital accreditation.
• Manage scheduling for hospital staff to achieve adequate coverage during peak and off-peak hours.
• Implement patient flow strategies for efficient operation to reduce wait times and optimize resource usage.
• Monitor and evaluate healthcare services to enhance patient satisfaction and quality of care.
• Address and resolve operational issues promptly to ensure a smooth workflow throughout the hospital.
• Liaise between medical staff, patients, and families to provide clear communication and support while maintaining professional relationships.
• Develop and train junior staff on improved practices and procedures to foster professional growth and development.