Branch Service Coordinator
Branch Service Coordinator 8
Applications
8
Applications
Nagpur
Full-Time
Junior: 1 to 3 years
₹ 15K - ₹ 25K (Per Month)
Posted on Jun 26 2023
Not Accepting Applications
About the Job
Skills
Customer Satisfaction
Communication Training
Communication
Customer Service
Staff Training
Technical Support
Management
The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.
Responsibilities
- Lead and motivate a trained staff to provide quality service to all customers in a timely manner
- Serve as the key liaison to sales and management to ensure consistent customer satisfaction
- Provide status and service reports to recommend next steps to management
- Maintaining multiple report such as NPS, TAT, SNS, etc.,
Qualifications
- Associate's degree or equivalent experience
- 3+ years' of experience either in technical support or management
- Excellent written and verbal communication skills
Thanks & Regards,
Avnish Mishra,
HR & Admin Facilities Division
Regional HR Executive– Mumbai Branch
Phone: +91 7738271039
About the company
Sonyâs purpose is simple. We aim to fill the world with emotion, through the power of creativity and technology. We want to be responsible for getting hearts racing, stirring ambition, and putting a smile on the faces of our customers. That challenge, combined with our spirit of innovation, motivates us to create groundbreaking technology, entertainment, and services for people worldwide.
Ou ...Show More
Sonyâs purpose is simple. We aim to fill the world with emotion, through the power of creativity and technology. We want to be responsible for getting hearts racing, stirring ambition, and putting a smile on the faces of our customers. That challenge, combined with our spirit of innovation, motivates us to create groundbreaking technology, entertainment, and services for people worldwide.
Our history as a global brand has been built around employees that all have a passion for touching peoples'â lives, and pride in pushing beyond the status quo to produce truly extraordinary results.
Weâre uniquely positioned because we operate in many different industries - from movies and music to video games and electronics. And, with offices around the globe, we benefit from a global workforce that learns and grows together through mutual respect.
If you're ready to join a diverse team at an innovation-led company with the power to change lives, then we encourage you to read up on the different Sony group companies and check out our Life page. Then, get in touch, and together, letâs make the world say wow.
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Industry
Consumer Electronics
Company Size
10,000 + Employees
Headquarter
Japan
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