Customer Support Executive
Customer Support Executive
1
Applications
Surat
Full-Time
Fresher: Less than 0.6 year
Posted on Apr 11 2025
About the Job
Skills
Fluent english
LiveChat
Multilingual Support
Email Ticketing Systems
chat support
query resolving
Experience : Freshers only
Qualification : Graduate with any field
Work Location : Surat, Gujarat
Working days : 5 Days working (Mon - Fri only)
Responsibilities :
- Fluent in English verbal and written communication
- Client and audience query handling
- Overseeing the customer service process
- Resolving customer complaints brought to your attention
- Providing detailed information to customers
- Prompt response over Product Chat box
- Co-ordination with Technical team
- Taking feedback from the customers
- Maintaining a healthy relationship with the clients
Note : Training will be provided to the freshers
(surat local candidates can apply only)
About the company
Softpulse Infotech is a collective of creative talent who specialize in creating Shopify stores that win customers and increase sales. We specialized in building beautiful, easy to use e-commerce sites and we focus on creating higher conversions for our clients.
Softpulse Infotech is a collective of creative talent who specialize in creating Shopify stores that win customers and increase sales. We specialized in building beautiful, easy to use e-commerce sites and we focus on creating higher conversions for our clients.
Industry
IT Services and IT Consul...
Company Size
11-50 Employees
Headquarter
Surat
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