Softechera Systems Pvt. Ltd. is a global leader in its services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers. We achieved our success because of how successfully we integrate with our clients. 

Lead - Jira Admin

Experience: 6 to 8 years

Work mode:Hybrid

Location :PAN India

IT Asset Management (Hardware and Software) – Configuration, Implementation and Integration with third party systems.  

IT Asset Management - Develop Lifecycle Management Policies, Processes, Procedures, Compliance, Governance and Documentation based on ITIL best practices.

Have experience in Jira Configuration and Asset Management.

Configuration of dashboards and reports.

Have worked as Jira Admin and designed workflows for PM, SM & Asset Management.

Must have handled Asset management project in past and configured the required workflows & lifecycle management.

Deploy service assets and configuration management processes and ensure these ones are fit for purpose and operational at any time.

Anticipate future IT needs versus existing infrastructure’s architecture, perform impact assessments, and investigate design options.

Maintain the asset and configuration management databases (AMDB & CMDB) and ensure completeness and correctness, act on any potential issues.

Monitor services assets (e.g. laptop, token, etc) ensure compliance as needed.

Produce technical documentation, reports, data analysis, etc and identify opportunities for improvement and automation.

Lead and organize processes controls and reviews on a periodic basis to ensure that the hardware overall services are running according to the defined standards.

Follow latest evolutions in field of expertise and share best practices within the internal community.

Carry out any other task in line with the main purpose of the job.

Provide Asset Management training to the customer

Ensure compliance with relevant regulations and standards.

Preference: HealthCare domain