Job Type: Full-time

Shift: Night Shift ( 6:30 PM to 3:30 AM - Saturday, Sunday fixed Off)

Responsibilities:

· Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

· Excellent written and verbal communication and presentation skills able to generate interest and engages the client during calls and on emails.

· Manage projects, establish productive, professional and profitable relationships with key personnel and clients in assigned projects.

· Coordinate with various departments within the organization, including support, service, technology and manage resources, in order to ensure seamless functioning of the client accounts.

· Responsible for client receivables; planning and execution of monthly retention.

· Candidates with Project Management, Digital Marketing & Technical Skills Preferred.

· Preferred Location Noida.

· Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.

· Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.

· Achieves strategic customer objectives and account plans defined by company management.

· Good relationship building skills (internal, external, and cross-cultural).

· Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint.

· Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.

· Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer- expectations and assess customer needs on an ongoing basis.