Company Overview

Smiligence is a dynamic IT software company operating in the IT Services and IT Consulting industry. With headquarters in Madurai North, Smiligence is dedicated to providing innovative products and services, aiming to enhance client satisfaction and business efficiency. Our team consists of 11-50 talented individuals committed to excellence. Explore more about us at www.smiligence.in.

Job Overview

We are looking for an energetic and ambitious IT Sales Telecaller to join our team. This is a fresher-level position suitable for graduates wishing to kickstart their career in IT sales. The role is based in Madurai, Virudhunagar, Theni, and Dindigul. We offer full-time, internship, or contract employment opportunities. The candidate should have up to 1 year of work experience.

Qualifications and Skills

• Must demonstrate proficiency in lead generation, cold calling, and nurturing customer relationships to create substantial sales pipelines (Mandatory skill).
• Possess strong command over using CRM software to track and manage sales interactions, ensuring streamlined client management.
• Strong negotiation skills to effectively convey product value propositions and successfully close sales deals.
• Conduct thorough market research to identify emerging trends and customer needs, keeping our services ahead of the competition.
• Experience or familiarity with the Salesforce platform for managing customer databases and enhancing sales efficiency.
• Excellent communication skills to engage potential clients confidently and articulate information clearly during sales calls.
• Ability to manage time efficiently and prioritize tasks in a dynamic work environment to meet sales targets consistently.
• Self-motivated and eager to learn, with the capability to adapt quickly to the evolving sales landscape and client expectations.

Roles and Responsibilities

• Initiate outbound calls to prospective clients in the IT sector to create awareness and generate sales leads for our innovative products.
• Maintain and develop strong customer relationships by offering personalized support and addressing client queries effectively.
• Collaborate with the sales team to strategize and implement lead conversion initiatives aimed at bolstering company revenue.
• Utilize CRM platforms to record and analyze client interactions, ensuring a consistent and documented sales process.
• Efficiently manage and schedule follow-up calls and emails to engage leads, ultimately moving prospects through the sales funnel.
• Identify and seize sales opportunities by understanding customer needs and recommending suitable company offerings.
• Contribute to team meetings and provide insights to enhance sales strategies, sharing knowledge from customer interactions.
• Stay informed with industry trends and competitors to continuously improve sales pitches and propositions.