Company Overview:

SMAAASH is India's most

acclaimed gaming and entertainment center, where the realms of sports, virtual

reality, music, and dining create an immersive, interactive, and innovative

social experience for families, friends, and children alike. With 13 centers spread

across 11 Cities in India, SMAAASH is a household name. We are pioneers in

sports simulation technology and proprietary gamification technologies such as

a unique twilight bowling zone, motor racing and bike racing simulators and

go-karting tracks. 

For more details, you can visit our website - https://smaaash-entertainment.in

Job Overview

We are looking for a highly skilled and experienced Center

AM/Manager to join our team at Smaaash Entertainment Pvt. Ltd. in Mumbai Lower

Parel, Maharashtra, India. As the Center AM/Manager, you will be responsible

for overseeing the overall operations of our flagship center, ensuring a

seamless and exceptional customer experience. This is a full-time position and

requires a minimum of 4 to 8 years of experience in a similar role.

Qualifications and Skills

·

Minimum of 4 to 8 years of experience in a Retail role

·

Proven track record of managing and leading teams at center for managing day to

day issues

·

Strong knowledge of retail operations and Retail sales operations

·

Experience in implementing Retail marketing strategies

·

Excellent communication and interpersonal skills

·

Ability to work in a fast-paced and dynamic environment

·

Strong analytical and problem-solving skills

·

Attention to detail and ability to multitask

·

Proficient in MS Office and data analysis tools

·

Control statutory and stock management

· Must be Open Minded, Absolute

go getter, struggler, taking initiatives on his own & against all odds.

Roles and Responsibilities

·

Manage and oversee the day-to-day operations of our flagship center for Gaming

and Hospitality

·

Ensure a seamless and exceptional customer experience at all times

·

Supervise and train center staff to deliver outstanding customer service

·

Develop and monitor operational budgets for the center

·

Implement strategies to drive sales and achieve revenue targets

·

Collaborate with the marketing team internal and external to execute

promotional activities

·

Maintain a thorough understanding of the company's products and services

·

Monitor competitor activities and recommend competitive strategies

·

Implement and enforce company policies and procedures

·

Ensure compliance with health, safety, and sanitation standards

·

Handle customer complaints and resolve issues promptly

·

Prepare and submit regular reports on center performance

·

Stay updated with industry trends and best practices

Job Location : Mumbai, Delhi, Noida, Goa, Ludhiana, Hyderabad, Mangalore, Vijayawada, Madurai, Gwalior & Barnala

Salary Package : 6 LPA (50,000/- per month)

Interested candidates can submit their resume on

shalini.paikrao@smaaash-entertainment.in