Desktop Support Engineer L1

342

Applications

Mumbai
Full-Time
Junior (1 to 3 years)
Posted on Dec 28 2022

About the Job

Skills

Destop support engineer L1
Walk customers through installing applications and computer peripherals
Guide users with simple
step-by-step instructions

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel

Require Destop support engineer L1

Location-Thane godhbander

Salary-20000 to 30000

Night shift-

Monday to saturday

Job Type: Full-time

Salary: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Flexible schedule
  • Provident Fund
  • Work from home

Day range:

  • Monday to Friday

Shift:

  • Night shift
  • Rotational shift

Application Question(s):

  • Would you be comfortable for night shifts?

Experience:

  • IT: 2 years (Required)


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