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Technical Support Engineer

Bangalore
Full-Time
Junior: 1 to 3 years
Posted on Jul 07 2022

About the Job

Skills

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. 

 

Responsibilities

  • Reproduce customer environment and run tests
  • Manage and address electronic tickets efficiently
  • Liaise between sales team, customer success team, and customers to properly address customer problems
  • Troubleshoot and configure software and hardware


Qualifications

  • 2+ years' of technical support experience
  • Customer service oriented
  • Strong written and verbal and troubleshooting skills

About the company

Skilled Buzz, headquartered in Bangalore, is a growing end to-end HR solutions company with a focus of catering from Fresher’s search to Executive Search in IT, ITES and NON IT Recruitment, SkilledBuzz is a team of zealous and highly experienced personnel's. Our Vision: *Rapid growth with the largest branch network across the country. *Plan of expanding the organisation with More t ...Show More

Industry

Outsourcing and Offshorin...

Company Size

11-50 Employees

Headquarter

Bangalore