Technical Support Engineer
Technical Support Engineer188
Applications
188
Applications
Bangalore
Full-Time
Junior: 1 to 3 years
Posted on Jul 07 2022
Not Accepting Applications
About the Job
Skills
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
Responsibilities
- Reproduce customer environment and run tests
- Manage and address electronic tickets efficiently
- Liaise between sales team, customer success team, and customers to properly address customer problems
- Troubleshoot and configure software and hardware
Qualifications
- 2+ years' of technical support experience
- Customer service oriented
- Strong written and verbal and troubleshooting skills
About the company
Skilled Buzz, headquartered in Bangalore, is a growing end to-end HR solutions company with a focus of catering from Fresherâs search to Executive Search in IT, ITES and NON IT Recruitment, SkilledBuzz is a team of zealous and highly experienced personnel's.
Our Vision:
*Rapid growth with the largest branch network across the country.
*Plan of expanding the organisation with More t ...Show More
Skilled Buzz, headquartered in Bangalore, is a growing end to-end HR solutions company with a focus of catering from Fresherâs search to Executive Search in IT, ITES and NON IT Recruitment, SkilledBuzz is a team of zealous and highly experienced personnel's.
Our Vision:
*Rapid growth with the largest branch network across the country.
*Plan of expanding the organisation with More than 100+ associates on assignment every day,
*Distinguishing a relationship with list of over 100+ clients across all segments
*Trained and specialised consultants to customise your HR solutions
*Consistent investments in Information Technology and infrastructure to upgrade service quality . ...Show Less
Industry
Outsourcing and Offshorin...
Company Size
11-50 Employees
Headquarter
Bangalore