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Software Support Executive

Jamnagar
Full-Time
Fresher: Less than 1 year
10K - 17K (Per Month)
Posted on Apr 10 2024

Not Accepting Applications

About the Job

Skills

Software support assistant
customer support role.
Excellent problem-solving and multitasking skills
Hands-on experience with Windows
Proven experience as a help desk technician or other customer support role.
experience about MS office.

JOB RESPONSIBILITIES:-

· Addressing user s complaints pertaining to software application and guide them about functional aspect of the software and mobile application.

· Help clients for mobile application installation process and educate them for the utilisation. 

· Having hands on experience about MS office.

· Follow up with clients to ensure their systems are functional

· Help to create user manual and functional document preparation

SKILLS REQUIRED:-


· Proven work experience as a Software support assistant.

· Proven experience as a help desk technician or other customer support role.

· Hands-on experience with Windows.

· Excellent problem-solving and multitasking skills.

· Customer-oriented attitude.


About the company

Silicon IT Hub is committed to provide the custom tailored solutions catering worldwide clientele to match their BUDGET & NEEDS, thus ensuring optimum solution guarantee with utmost satisfaction. Our business management software and solutions help our customers thrive in the new application economy by delivering the means to deploy, monitor and secure their applications and infrastructure. ...Show More

Industry

Information Technology an...

Company Size

51-200 Employees

Headquarter

Ahmedabad

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