Reservation Associate



Junior: 1 to 3 years
1L - 3L (Per Year)
Posted on Feb 06 2023

About the Job


Front Office
Customer Support
Hotel Booking
Customer Service

  • Assisting and advising customers who may be choosing from a variety of Hotel options.
  • Making reservations for customers.
  • Checking the availability of accommodation on the customers’ desired travel dates.
  • Processing payments and sending confirmation details to customers.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering any questions customers might have about the reservation process.
  • Up-selling, when appropriate, by informing customers of additional services
  • Providing support to customers who may need to amend or cancel a reservation.

Requirements and skills

  • Diploma or Degree from Hospitality.
  • Experience working in reservation/front desk, preferably in the hospitality or travel industries.
  • Customer-service experience.
  • Excellent written and verbal communication skills.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Proficient in microsoft office suite.
  • Data entry experience.

About the company

Signum Hotels is an emerging hotel company with 12 Hotels in India and 18 serviced apartments in the United Kingdom with a combined professional experience of 450 years through a diverse team across varied hospitality verticals. At Signum Hotels and Resorts, each hotel is duly certified by the Sustainable Tourism Council of India as we incorporate ecologically balanced approaches to deliver wor ...Show More

Company Size

51-200 Employees




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