
Product Marketing Manager

Product Marketing Manager
Gurgaon
Full-Time
Senior: 7 to 10 years
Posted on May 13 2025
Not Accepting Applications
About the Job
Skills
Grew Monthly transacting users
led central growth
increase in the MTU
upsell and drive cross product
M1 and Mx retention
user growth for the org
Market Research
Go-to-Market Strategy
About the Role
We are looking for a data-driven, growth-oriented Product Marketing Manager to own and scale our Monthly Transacting Users (MTU) and overall user engagement. This role is instrumental in driving product adoption, retention, and cross-sell/upsell strategies through non-performance marketing channels.
As a key member of our marketing and growth team, you will collaborate closely with product, analytics, and business stakeholders to design and execute high-impact initiatives that directly contribute to the company’s bottom line.
Key Responsibilities
- MTU Ownership & Growth
- Drive consistent month-over-month growth in Monthly Transacting Users (MTUs) through strategic product marketing and growth-led initiatives.
- Cross-sell / Upsell Strategy
- Lead the development and execution of campaigns that drive cross-product adoption across the organization, increasing Average Revenue Per User (ARPU) and product stickiness.
- Central Growth Charter
- Be a part of, or lead, the central growth function—identifying key growth levers, running experiments, and scaling what works across the product ecosystem.
- Retention & Reactivation (M1, Mx)
- Own and improve M1 (Month 1) and Mx (Month X) retention and reactivation metrics to boost long-term engagement and reduce churn.
- User Growth (Non-Performance Marketing)
- Champion all organic and product-led growth initiatives, such as referral programs, gamification, onboarding flows, and lifecycle marketing to drive user acquisition and activation.
- Cross-functional Collaboration
- Work closely with product managers, data analysts, designers, and business teams to develop and implement data-backed strategies.
Requirements
- 7+ years of experience in product marketing, growth marketing, or a similar role within a tech-driven company
- Proven experience in owning and growing user engagement metrics like MTU, retention, and reactivation
- Strong understanding of growth frameworks, experimentation, and funnel optimization
- Demonstrated ability to drive cross-sell and upsell strategies in a multi-product environment
- Experience leading or contributing to central growth initiatives
- Highly analytical and data-driven mindset, with strong problem-solving skills
- Excellent communication and stakeholder management abilities
About the company
Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, t ...Show More
Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide.
Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 45 warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries).
Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year. ...Show Less
Industry
Logistics & Supply Chain
Company Size
501-1000 Employees
Headquarter
New Delhi , Delhi
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