ShiningStars IT Private Limited is an executive search firm serving clients of multiple and diverse sector on PAN India . ShiningStars Is one of the leading  Career Consulting &amp; Recruitment company and has delivered services to top notch Client of Nation . We are expertise in BPOs / KPOs / ITEs with precisely sourcing track specific resources . 

Hi Jobseekers,Greetings of the day! Company Overview ShiningStars Institutions and Travels Private Limited is an executive search firm serving clients of multiple and diverse sectors across PAN India. It is one of the leading career consulting and recruitment companies, specializing in BPOs, KPOs, and ITEs. The company has a strong track record of sourcing specific resources for its clients. With 51-200 employees, ShiningStars Institutions and Travels Private Limited is committed to delivering top-notch services to its clients nationwide. Job Overview We are hiring a Process Trainer for our client, at Kudlugate , Bangalore. As a Process Trainer, you will be responsible for training new and existing employees on the company's processes and procedures. This is a mid-level position that requires 4 to 6 years of experience in process training. The job is located in Bangalore, Karnataka, India. This is a full-time position. Qualifications and Skills <ul><li>4 to 6 years of experience in process training</li><li>Strong knowledge of training methodologies and techniques</li><li>Experience in developing training materials and modules</li><li>Excellent presentation and communication skills</li><li>Ability to assess training needs and provide constructive feedback</li><li>Good understanding of key performance indicators (KPIs) and key result areas (KRAs)</li><li>Familiarity with on-the-job training (OJT) and practical knowledge transfer (PKT) methods</li><li>Ability to measure training throughput and effectiveness</li><li>Certification or qualification in training or related field is a plus</li><li>Proven experience as a trainer in a similar role</li></ul> Roles and Responsibilities <ul><li>Develop training materials and modules based on the company's processes and procedures</li><li>Deliver effective training sessions on process-related topics to new and existing employees</li><li>Assess the training needs of employees and provide feedback to the management</li><li>Monitor the performance and progress of trainees during training programs</li><li>Identify areas of improvement and provide recommendations for enhancing training effectiveness</li><li>Ensure that trainees have a clear understanding of the company's processes and procedures</li><li>Conduct refresher training sessions to reinforce knowledge and skills</li><li>Collaborate with the HR department to develop training plans and strategies</li><li>Stay updated with industry trends and best practices in process training</li></ul> If you find yourself a good fit for the Profile mentioned above connect me on 6389577376 RegardsSumbul Khan 6389577376Sr Lead - HRShiningstars ITPL

Hi Jobseekers,Greetings from Shiningstars, Company Overview ShiningStars Institutions and Travels Private Limited is an executive search firm serving clients of multiple and diverse sectors on a PAN India basis. We are one of the leading Career Consulting &amp; Recruitment companies and consistently deliver services to top-notch clients across the nation. With a focus on BPOs / KPOs / ITEs, we excel in sourcing track-specific resources. Job Overview We are seeking a highly skilled and motivated individual to join our team as an International Voice Process. As a member of our team, you will be responsible for handling inbound calls from international clients and providing exceptional customer service. This is a full-time position based in Hyderabad, Telangana, India. The ideal candidate will have 1 to 3 years of experience in the field. Qualifications and Skills <ul><li>1 to 3 years of experience in international voice process</li><li>Proven track record in delivering exceptional customer service</li><li>Excellent communication skills with fluency in English</li><li>Strong problem-solving skills and ability to think on your feet</li><li>Ability to work in a fast-paced and dynamic environment</li><li>Experience in an international BPO will be an added advantage</li></ul> Roles and Responsibilities <ul><li>Handle inbound calls from international clients and provide excellent customer service</li><li>Assist customers in resolving their queries and concerns efficiently</li><li>Maintain a high level of professionalism and adhere to company policies and procedures</li><li>Document all customer interactions accurately and comprehensively</li><li>Collaborate with team members to ensure customer satisfaction</li><li>Meet or exceed monthly targets and contribute to team goals</li></ul> Interested one can connect on 9696714723 (Homa) RegardsHoma 9696714723Shiningstars ITPL

Hello Everyone,Greetings from Shiningstars Company Overview ShiningStars Institutions and Travels Private Limited is an executive search firm serving clients from various sectors on a PAN India basis. We are a leading career consulting and recruitment company, specializing in BPOs, KPOs, and ITEs. With our expertise in sourcing track-specific resources, we have successfully catered to top-notch clients across the nation. Job Overview We are seeking a highly-skilled Quality Analyst to join our team at Bangalore. As a Quality Analyst, you will be responsible for ensuring that our products and services meet or exceed the established standards of quality. You will play a crucial role in identifying and addressing quality issues, implementing quality improvement initiatives, and maintaining a high level of customer satisfaction. Qualifications and Skills <ul><li>1-3 years of experience as a Quality Analyst in any BPO</li><li>Strong knowledge of quality control tools and techniques</li><li>Proficient in conducting dip checks and quality inspections</li><li>Familiarity with quality management systems and processes</li><li>Excellent analytical and problem-solving skills</li><li>Effective communication and interpersonal abilities</li><li>Attention to detail and strong organizational skills</li><li>Ability to work independently and in a team-oriented environment</li></ul> Roles and Responsibilities <ul><li>Conduct thorough quality checks on our products and services to ensure compliance with established standards</li><li>Develop and implement quality improvement programs and initiatives</li><li>Collaborate with cross-functional teams to identify and address quality issues</li><li>Perform root cause analysis and implement corrective actions to prevent recurrence</li><li>Create and maintain detailed quality documentation and reports</li><li>Train and educate team members on quality control processes and procedures</li><li>Monitor customer feedback and take proactive measures to enhance customer satisfaction</li><li>Stay updated with industry trends and best practices in quality assurance.</li></ul> Interested one can connect with me on 6389577376 RegardsSumbul Khan6389577376Sr Team Lead - RecruitmentShiningstars ITPL

Company Overview Hi Jobseekers,Greetings from Shiningstars ITPL ShiningStars IT Private Limited is a leading Career Consulting &amp; Recruitment company serving clients from various sectors across India. With a strong track record in sourcing resources for BPOs/KPOs/ITEs, we aim to provide the best executive search solutions to our clients. Job Overview We are seeking a Sales Specialist to join our team at Gurgaon location for a leading BFSI as a Sales Specialist, you will be responsible for generating revenue through outbound sales activities. This is a full-time position based in Gurgaon, Haryana, India, and is suitable for candidates with less than 1 year of experience. Qualifications and Skills <ul><li>Excellent communication and interpersonal skills</li><li>Strong convincing and pitching abilities</li><li>Proven experience in sales or a related field is a plus</li><li>Ability to work independently and as a part of a team</li><li>Self-motivated and target-oriented</li><li>Knowledge of outbound sales techniques</li><li>Experience in revenue generation</li><li>Business development skills</li></ul> Roles and Responsibilities <ul><li>Conducting outbound sales activities to generate leads and close deals</li><li>Pitching and persuading potential clients to avail our services</li><li>Building and maintaining relationships with clients and ensuring their satisfaction</li><li>Achieving and exceeding sales targets</li><li>Researching the market and identifying potential customers</li><li>Collaborating with the marketing team to develop effective sales strategies</li><li>Preparing sales reports and presenting them to the management</li><li>Staying updated with industry trends and competitor activities</li></ul> Interested candidates can connect with our recruitment desk onAfreen - 8418082660Homa - 9696714723 RegardsAfreen 8418082660Shiningstars ITPL

Hello Job Seekers! Greetings From ShiningStars ITPL Hiring For India's Leading Insurance Aggregator Location- Gurugram Profile:-Inside sales executives interact with potential and existing customersthrough emails, telephone calls, and live website chats to persuadethem to purchase companies' products and services. Preferred candidate profile Candidate should be comfortable with speaking English LanguagePure Day ShiftSunday Fixed OffCandidates Speaking their Regional Language can also applySalary- Upto 4.8 LPAExperience into sales domain would be an add-on Role &amp; responsibilities Maintaining long-lasting relationships with existing customers throughexceptional after-sales service.Actively sourcing new sales opportunities through cold-calling and emailing.Developing in-depth knowledge of product features and benefits.Utilizing virtual meetings to build relationships with new customers.Processing customers' purchase orders and liaising with the logisticsdepartment to ensure the timely delivery of ordered products. Candidates those who are interested can directly contact on the given number-Tamanna- 7355013912Priyanshi- 8573079300Fauzia- 9569902470 Regards,Shaheen Ayub Lead-HRShiningStars ITPL. #sales#insurancesales#lifeinsurancesales#insidesales#gurgaon#graduate#undergraduate#freshers#experienced#communicationskill#motorinsurance#unli

SHININGSTARS INSTITUTIONS AND TRAVELS PRIVATE LIMITED