Sharobi Technologies Pvt. Ltd is an IT company providing end-to-end IT services and solutions to corporations. It was founded in 2002 and is headquartered in Singapore. Sharobi Technologies has exceptional expertise in handling projects, develop products with open source platform and cater services for marquee clients in both India and abroad.

 We are in Banking & Financial IT Services for more than 14 years, having offices in Singapore, Malaysia, India & UAE . We are pure product-base company , Working with some Leading Global Finance Organization in BFSI sectors i.e Standard Charted Bank, Morgan Stanley, Deutsche Bank. We are into Product Development having more that competitive remuneration package and career growth.

Responsibilities:<ul><li>Build good working relationships</li><li>Understand the needs of your business customers</li><li>Research the market and related products</li><li>Present the product or service favorably and in a structured professional way face-to-face.</li><li>Listen to customer requirements and present appropriately to make a sale</li><li>Maintain and develop relationships with existing customers in person and via telephone calls and emails</li><li>Cold call to arrange meetings with potential customers to prospect for new business</li><li>Respond to incoming email and phone enquiries</li><li>Act as a contact between a company and its existing and potential markets</li><li>Negotiate the terms of an agreement and close sales</li><li>Gather market and customer information</li><li>Challenge any objections with a view to getting the customer to buy</li><li>Advise on forthcoming product developments and discuss special promotions</li><li>Create detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer</li><li>Make accurate, rapid cost calculations and providing customers with quotations.</li><li>Negotiate on price, costs, delivery and specifications with buyers and managers</li><li>Record sales and order information, sending copies to the sales office, or entering figures into a computer system</li><li>Represent the company at trade exhibitions, events and demonstrations</li><li>Feed future buying trends back to employers</li><li>Review your own sales performance, aiming to meet or exceed targets</li><li>Attend team meetings and share best practice with colleagues.</li></ul>

Roles &amp; Responsibilities: <ul><li>Collaborate with the sales team to identify training needs and objectives.</li><li>Design and develop sales training programs, including content, materials, and methodologies.</li><li>Create engaging and interactive training sessions that cater to different learning styles.</li><li>Incorporate best practices, industry trends, and relevant sales techniques into the training materials.</li><li>Conduct in-person or virtual training sessions for sales representatives and other stakeholders.</li><li>Utilize various training techniques such as presentations, workshops, role-plays, and simulations.</li><li>Train sales team members on effective sales methodologies, product knowledge, objection handling, negotiation skills, and closing techniques.</li><li>Provide ongoing coaching and support to sales representatives to reinforce learning and address individual development needs.</li><li>Evaluate the effectiveness of the training programs through assessments, surveys, and feedback.</li><li>Monitor and analyze sales performance metrics to identify areas for improvement.</li><li>Collaborate with sales managers to identify skill gaps and develop strategies to address them.</li><li>Modify and enhance training programs based on feedback, evaluation results, and changing business needs.</li><li>Educate sales representatives on the organization's sales process, tools, and CRM systems.</li><li>Train sales team members on utilizing sales enablement tools, sales scripts, and sales collateral effectively.</li><li>Keep abreast of the latest sales methodologies, tools, and technologies to enhance training content and delivery.</li><li>Maintain accurate records of training activities, attendance, and participant performance.</li><li>Prepare training reports and presentations for sales management and stakeholders.</li><li>Provide regular updates on training initiatives, outcomes, and recommendations.</li><li>Strong analytical and problem-solving skills.</li><li>Experience in assessing training effectiveness and using evaluation methods.</li><li>Ability to work collaboratively and build relationships with sales teams and stakeholders.</li></ul>&nbsp;&nbsp;

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.The goal is to promote business growth by expanding the company’s clientele.<ul><li>Cold call people using a given phone directory to sell products or solicit donations</li><li>Answer incoming calls from prospective customers</li><li>Use scripts to provide information about product’s features, prices etc. and present their benefits</li><li>Ask pertinent questions to understand the customer’s requirements </li><li>Persuade the customer to buy by demonstrating how merchandise or services meet their needs</li><li>Record the customer’s personal information accurately in a computer system</li><li>Deal with complaints or doubts to safeguard the company’s reputation</li><li>Go the “extra mile” to meet sales quota and facilitate future sales</li><li>Keep records of calls and sales and record useful information</li><li>Cold call people using a given phone directory to sell products or solicit donations</li><li>Answer incoming calls from prospective customers</li><li>Use scripts to provide information about product’s features, prices etc. and present their benefits</li><li>Ask pertinent questions to understand the customer’s requirements </li><li>Persuade the customer to buy by demonstrating how merchandise or services meet their needs</li><li>Record the customer’s personal information accurately in a computer system</li><li>Deal with complaints or doubts to safeguard the company’s reputation</li><li>Go the “extra mile” to meet sales quota and facilitate future sales</li><li>Keep records of calls and sales and record useful information</li><li>Proven experience as telemarketer or similar sales/customer service role</li><li>Proven track record of successfully meeting sales quotas preferably over the phone</li><li>Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems</li><li>Excellent communication and presentation skills</li><li>Proficient in English</li><li>Skilled in negotiation and dealing with complaints</li><li>Persistent and results-oriented</li><li>Patient and able to handle customer rejection</li><li>High school diploma; BSc/Ba is a plus</li><li>Proven experience as telemarketer or similar sales/customer service role</li><li>Proven track record of successfully meeting sales quotas preferably over the phone</li><li>Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems</li><li>Excellent communication and presentation skills</li><li>Proficient in English</li><li>Skilled in negotiation and dealing with complaints</li><li>Persistent and results-oriented</li><li>Patient and able to handle customer rejection</li><li>High school diploma; BSc/Ba is a plus</li></ul>

Roles &amp; Responsibility:&nbsp;<ul><li>Collaborate with the sales team to identify training needs and objectives.</li><li>Design and develop sales training programs, including content, materials, and methodologies.</li><li>Create engaging and interactive training sessions that cater to different learning styles.</li><li>Incorporate best practices, industry trends, and relevant sales techniques into the training materials.</li><li>Conduct in-person or virtual training sessions for sales representatives and other stakeholders.</li><li>Utilize various training techniques such as presentations, workshops, role-plays, and simulations.</li><li>Train sales team members on effective sales methodologies, product knowledge, objection handling, negotiation skills, and closing techniques.</li><li>Provide ongoing coaching and support to sales representatives to reinforce learning and address individual development needs.</li><li>Evaluate the effectiveness of the training programs through assessments, surveys, and feedback.</li><li>Monitor and analyze sales performance metrics to identify areas for improvement.</li><li>Collaborate with sales managers to identify skill gaps and develop strategies to address them.</li><li>Modify and enhance training programs based on feedback, evaluation results, and changing business needs.</li><li>Educate sales representatives on the organization's sales process, tools, and CRM systems.</li><li>Train sales team members on utilizing sales enablement tools, sales scripts, and sales collateral effectively.</li><li>Keep abreast of the latest sales methodologies, tools, and technologies to enhance training content and delivery.</li><li>Maintain accurate records of training activities, attendance, and participant performance.</li><li>Prepare training reports and presentations for sales management and stakeholders.</li><li>Provide regular updates on training initiatives, outcomes, and recommendations.</li><li>Strong analytical and problem-solving skills.</li><li>Experience in assessing training effectiveness and using evaluation methods.</li><li>Ability to work collaboratively and build relationships with sales teams and stakeholders.</li></ul> &nbsp;Qualifications and Skills: <ul><li>&nbsp;</li><li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in business, sales, marketing, or a related field (preferred).</li><li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven experience as a Sales Trainer or in a similar training role.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong knowledge of sales techniques, methodologies, and best practices.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication, and facilitation skills.</li></ul>

Roles &amp; Responsibility: <ul><li>Build good working relationships</li><li>Understand the needs of your business customers</li><li>Research the market and related products</li><li>Present the product or service favorably and in a structured professional way face-to-face.</li><li>Listen to customer requirements and present appropriately to make a sale</li><li>Maintain and develop relationships with existing customers in person and via telephone calls and emails</li><li>Cold call to arrange meetings with potential customers to prospect for new business</li><li>Respond to incoming email and phone enquiries</li><li>Act as a contact between a company and its existing and potential markets</li><li>Negotiate the terms of an agreement and close sales</li><li>Gather market and customer information</li><li>Challenge any objections with a view to getting the customer to buy</li><li>Advise on forthcoming product developments and discuss special promotions</li><li>Create detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer</li><li>Make accurate, rapid cost calculations and providing customers with quotations.</li><li>Negotiate on price, costs, delivery and specifications with buyers and managers</li><li>Record sales and order information, sending copies to the sales office, or entering figures into a computer system</li><li>Represent the company at trade exhibitions, events and demonstrations</li><li>Feed future buying trends back to employers</li><li>Review your own sales performance, aiming to meet or exceed targets</li><li>Attend team meetings and share best practice with colleagues.</li></ul> Skills: <ul><li>The sales industry is target driven and as a consequence the work can sometimes be demanding and pressurized.</li><li>Conditions of work vary widely according to the field in which you operate. You could be based in the India or overseas and may work from an office base or office at home or use hotels as your office.</li><li>Sales executives are generally expected to look professional and smart, particularly when liaising with clients.</li><li>The working culture created by management and colleagues can often be competitive.</li><li>This is a male-dominated industry.</li><li>Travel within a working day, overnight absence from home and overseas work are all common. The constant travel, sometimes with overnight stays or longer business trips, may affect your social and personal life.</li></ul> Qualifications: Although this area of work is open to all graduates, the following subjects may improve your chances: <ul><li>Business, management or marketing</li><li>Computing, engineering or technology (for technical sales)</li><li>Experienced in Retail Software sales.</li><li>Good communication in English language (for organizations that operate in overseas markets), Hindi and Bengali language.</li></ul> Academic qualifications are often less important than personality, attitude and abilities and a strong commercial awareness and excellent communication skills are particularly desirable attributes.

Sharobi Technologies Pvt. Ltd.