Job Summary:

The Commercial Manager is responsible for overseeing store operations, managing inventory, handling cash and financial processes, ensuring store presentation, and supporting customer service, while working closely with the Store Manager to ensure smooth daily operations

Key Responsibilities:

• Manage daily store operations, including opening/closing and staff scheduling.
• Oversee inventory control, stock replenishment, and product displays.
• Handle cash management, ensuring accurate cash handling and daily reports.
• Ensure the store is well-organized, clean, and visually appealing.
• Support customer service, helping resolve complaints and returns.
• Ensure compliance with safety and health regulations.
• Prepare and maintain operational reports, including stock and financial data.

Skills and Qualifications:

• 3-5 years of retail management experience (preferably in jewellery).
• Strong leadership, organizational, and problem-solving skills.
• Knowledge of inventory control and cash management.
• Excellent customer service skills.
• Ability to work with retail software and office tools (Excel, etc.).

What We Offer:

• Competitive salary and benefits.
• Career growth opportunities within the company.

The Commercial Manager ensures all store operations run smoothly, from stock management to customer service, supporting the Store Manager to create a seamless and efficient shopping experience.