Company Overview

Located in the heart of Tirupati, Ekante Bliss, Tirupati - IHCL SeleQtions presents an elegant sanctuary reflecting the spiritual essence and tranquil beauty of the temple city. The hotel offers guests an immersive experience with its opulent décor, warm hospitality, and panoramic views of historic landmarks. Ideal for both leisure and business, the property features world-class dining and event spaces along with a host of luxurious amenities to ensure an unforgettable stay.

Job Overview

We are seeking a dedicated Store Assistant to join our team at Ekante Bliss, Tirupati - IHCL SeleQtions. This full-time, junior-level position is located in Tirupati and calls for candidates with 1 to 3 years of work experience. The Store Assistant will support daily operations, ensuring efficient management and exceptional customer service.

Qualifications and Skills

• Proficiency in the use of Point of Sale (POS) systems for processing transactions (Mandatory skill).
• Experience with inventory management software to maintain stock accuracy (Mandatory skill).
• Comprehensive product knowledge to effectively assist and inform customers (Mandatory skill).
• Strong customer service skills to enhance the guest experience and address inquiries promptly.
• Basic arithmetic abilities for efficient cash handling and transaction accuracy.
• Skills in retail merchandising to present products appealingly and strategically.
• Effective communication skills for clear interaction with customers and team members.
• Time management skills to prioritize tasks and maintain operational efficiency.

Roles and Responsibilities

• Assist customers with purchases, providing information and guidance to ensure satisfaction and repeat business.
• Manage the store's inventory by tracking stock levels, ordering supplies, and preventing shortages.
• Operate the cash register accurately, handling cash and credit transactions with integrity.
• Maintain cleanliness and organization of the store and merchandise displays.
• Support the implementation of promotional and marketing activities within the store.
• Collaborate with the team to enhance the store's operational performance.
• Monitor market trends to recommend new products or services to management.
• Resolve customer issues and complaints professionally to uphold the brand's reputation.