Customer Care Executive
Customer Care Executive25
Applications
25
Applications
Mohali
Full-Time
Fresher: Less than 1 year
₹ 1L - ₹ 3L (Per Year)
Posted on Aug 30 2022
Not Accepting Applications
About the Job
Skills
JOB DESCRIPTION
- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- curating streamlined email and social media communication mediums for offers, updates, and much more
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience
About the company
Finding the right talent has become a nightmare in this cut throat competitive era. We are here to bridge the gap between the industry and the skilled professionals. We are the leading job consulting agency cross PAN India. We provide best talent to industry by utilizing our years of experience and using effective recruitment techniques.
We provide end to end recruitment solution such as prep ...Show More
Finding the right talent has become a nightmare in this cut throat competitive era. We are here to bridge the gap between the industry and the skilled professionals. We are the leading job consulting agency cross PAN India. We provide best talent to industry by utilizing our years of experience and using effective recruitment techniques.
We provide end to end recruitment solution such as preparing Job Description, listing prospective candidates, shortlisting candidates, screening candidates and scheduling the interview. We work with various industries such as It, bpo, healththcare, immigration, sales and marketing Our services donât end here. We also help in Post recruitment needs such as Payroll Management, Letters and Policies Drafting, Administration. We charge only 4.5% of candidate annual CTC. We are available to assist you, so list your manpower recruitment needs with us, we assure to work accordingly. ...Show Less
Industry
Staffing and Recruiting
Company Size
1-10 Employees Employees
Headquarter
Mohali