Company Overview

SeaFlite Aviation is a dynamic and growing company in the Airlines and Aviation industry, headquartered in Gurugram. With a team of 51-200 talented employees, SeaFlite is committed to offering top-tier aviation services. The company strives for excellence in every aspect of its operations, aiming to provide exceptional experiences for its clients. Visit us at www.seaflite.in for more information.

Job Overview

We are seeking a dedicated and professional Front Office Receptionist to join our team at SeaFlite Aviation in Gurgaon. This is a full-time, mid-level position that requires a proactive individual with strong organizational and communication skills. The ideal candidate will serve as the first point of contact for our clients and visitors, ensuring all interactions are handled with the utmost professionalism and efficiency.

Qualifications and Skills

• Proven experience in a front office or customer service role, preferably in the aviation industry.
• Excellent basic computer skills to manage desk operations and software systems effectively.
• Proficient in handling and managing multiple phone calls with calmness and clarity.
• Experience in email management, ensuring all communications are organized and responded to promptly.
• Strong guest service management skills to ensure all visitor experiences are positive and welcoming.
• Skillful visitor management to handle scheduling and appointments with ease.
• Proficiency in handling courier management including incoming and outgoing mail.
• Must have excellent verbal and written communication skills for effective interaction with clients and staff.

Roles and Responsibilities

• Serve as the primary point of contact for clients and visitors entering the office, providing a warm and professional welcome.
• Manage and route incoming calls efficiently, ensuring all inquiries are handled or directed to the appropriate personnel.
• Handle email correspondence and ensure timely responses to queries and communications.
• Organize and maintain the reception area to ensure a tidy and professional environment at all times.
• Coordinate and schedule appointments and meetings for staff and visitors.
• Manage visitor logs and ensure security protocols are followed for all guests and deliveries.
• Assist in handling incoming and outgoing mail and courier services professionally and efficiently.
• Support office management and perform various clerical duties as assigned to enhance overall office operations.