Job title: Multiplex manager

Experience : 5+

Package: 4 to 5 lcs LPA

Location: Jabalpur

Education : MBA 

As a Multiplex Manager, you play a key role in overseeing the efficient and customer-centric operations of a movie theater complex, ensuring an exceptional movie-going experience for patrons. This position requires a blend of managerial, operational, and customer service skills within the entertainment industry.

Key Responsibilities:

Operational Management:

·      Supervise and coordinate day-to-day operations of the multiplex, including staff scheduling, facility maintenance, and overall venue cleanliness.

·      Ensure compliance with safety regulations and emergency procedures.

Staff Leadership and Training:

·      Recruit, train, and supervise multiplex staff, including ticket sellers, ushers, concession workers, and cleaning crews.

·      Foster a positive and customer-focused work environment, promoting teamwork and excellence in service.

Customer Service:

·      Implement and uphold high standards of customer service, addressing customer inquiries, complaints, and feedback in a prompt and professional manner.

·      Monitor and enhance the overall customer experience within the multiplex.

Programming and Scheduling:

·      Collaborate with film distributors to schedule movie showtimes, taking into account audience preferences and industry trends.

·      Plan and coordinate special events, promotions, and film premieres.

Financial Management:

·      Manage the multiplex budget, including revenue tracking, expense control, and financial reporting.

·      Implement strategies to maximize revenue through ticket sales, concessions, and promotional activities.

Marketing and Promotions:

·      Work with marketing teams to develop and implement advertising and promotional campaigns to attract and retain patrons.

·      Explore partnerships and collaborations with local businesses to enhance promotional efforts.

Facility Maintenance:

·      Oversee maintenance and cleanliness of the multiplex, including auditoriums, restrooms, lobby areas, and concession stands.

·      Coordinate repairs and renovations as needed.

Technology Integration:

·      Stay updated on the latest cinema technology trends and ensure the multiplex is equipped with state-of-the-art audiovisual systems and amenities.

·      Troubleshoot and address technical issues promptly.

Inventory Management:

·      Monitor and manage inventory levels of concession items, promotional materials, and other supplies.

·      Implement efficient inventory control procedures to minimize waste and optimize stock levels.

Qualifications:

·      Bachelor's degree in Business Administration, Hospitality Management, or a related field.

·      Proven experience in cinema management or a related industry.

·      Strong leadership and interpersonal skills.

·      Excellent organizational and multitasking abilities.

·      Knowledge of cinema operations, technology, and industry trends.

Contact: Priya@scrolex.co/ 9160633660