Company Overview

SC Lines Shipping & Logistics Pvt Ltd. specializes in the global transportation of Bulk, Break Bulk, heavy lift, project cargoes, and RoRo cargo. We offer innovative and efficient tailor-made transportation solutions and serve major ports across the globe, focusing on the PG, Indian Sub-Continent, and Far East. Our team, global network, and technological support enable us to meet varied customer needs. Headquartered in Navi Mumbai, Maharashtra, we are part of the Maritime Transportation industry.

Job Overview

We are seeking a dedicated CS Docs Executive in NVOCC & Freight Forwarding to join our team in Navi Mumbai. This mid-level, full-time position involves managing customer service operations and documentation processes, essential to support our shipping and logistics services. The ideal candidate will possess key skills in customer service and documentation management, as well as a strong understanding of freight forwarding operations.

Qualifications and Skills

• Proven experience in freight forwarding with a strong grasp of logistics operations and NVOCC functions.
• Deep understanding of shipping documentation processes to ensure accurate and timely execution of tasks.
• Familiarity with incoterms and their application in international trade transactions.
• Proficient in logistics coordination for seamless transportation and delivery of goods.
• Excellent customer service skills for maintaining and enhancing client relations (Mandatory skill).
• Strong documentation management abilities to oversee and streamline documentation processes (Mandatory skill).
• Excellent problem-solving skills to address and resolve shipping and logistics challenges effectively.
• Strong communication skills to liaise effectively with various stakeholders involved in the logistics chain.

Roles and Responsibilities

• Manage and execute all shipping and logistics documents in compliance with industry and company standards.
• Ensure timely and accurate processing of all necessary shipping documentation and declarations.
• Coordinate with various teams to ensure smooth and efficient handling of freight forwarding operations.
• Provide exceptional customer service by addressing client inquiries and assisting with documentation-related queries.
• Work closely with the logistics coordination team to optimize routes and shipping methods for efficiency.
• Liaise with NVOCC operations to support smooth execution of cargo handling and optimize ship-line services.
• Maintain up-to-date knowledge of industry trends, regulations, and standards impacting shipping operations.
• Identify areas of improvement in documentation processes and propose solutions to enhance efficiency.