• Experience in testing various modules within ServiceNow (e. g. Change, Incident, Knowledge, Problem, CMDB, Integrations) Keep Management updated of progress or report issues.
• Testing experience on Service Catalog Integration Hub and Flow Designer and general integration.
• Knowledge of workflows in various ITSM modules (Incident, Change, Problem, Service Catalogue, IT Asset Management, CMDB).
• Knowledge of test automation using ATF.
• Should be able to do Test Case Design, Test Planning and Test Strategies.
• Knowledge on automation tools such as ATF, Selenium, QTP is an added advantage.
• Good understanding of REST API's.
• Excellent written and verbal communication skills.
• Demonstrate strong ability to evaluate constraints, risks and dependencies. Analytical mind and problem-solving aptitude.

Mandatory Skills: ServiceNow - IT Service Management