i. An Office Assistant’s responsibilities include taking calls from customers and delivering messages while also using basic office equipment like faxes or scanners.

ii. An Office Assistant is a professional who oversees clerical tasks, such as sorting and sending mail.

iii. Organizing the office and assisting associates to optimize processes.

iv. Sorting and distributing communications in a timely manner

Using "back-office" computer systems

v. Knowledge of “back-office” computer systems

vi. Thorough understanding of office management procedures

Excellent written and verbal communication skills