Company Overview

Satvam Nutrifoods Limited is committed to delivering pure and authentic spices and food products of the highest quality and hygiene. Based in Ahmedabad, the company stands out in the food production industry with a workforce of over 200 employees, aimed at upholding the core values of purity and excellence.

Job Overview

We are seeking a professional Executive Receptionist for our Ahmedabad headquarters. This full-time role requires efficient management of front desk operations, visitor handling, and office administration to ensure smooth and courteous engagement with guests and internal staff.

Qualifications and Skills

• Proven expertise in office administration (Mandatory skill), including handling correspondence, scheduling, and maintaining records with accuracy and confidentiality.
• Competency in visitor management (Mandatory skill) to welcome, register, and direct guests in a professional manner, ensuring a positive first impression.
• Experience in front desk operations (Mandatory skill) such as answering calls, handling queries, and managing reception area logistics responsibly.
• Ability to provide excellent customer service, resolving visitor or caller requests with patience, professionalism, and a service-oriented mindset.
• Strong phone etiquette to handle all incoming and outgoing calls efficiently, transferring calls appropriately and taking detailed, accurate messages when required.
• Demonstrated commitment to maintaining confidentiality of sensitive information encountered in the course of front desk or administrative duties.
• Competence with standard office technologies including email, intercoms, word processors, and appointment scheduling software to efficiently support office functions.
• Strong organization and multitasking abilities to manage multiple responsibilities simultaneously, prioritizing tasks as necessary for effective front office management.

Roles and Responsibilities

• Greet and assist visitors at the reception, ensuring they are registered and directed to their destinations courteously and efficiently.
• Manage incoming phone calls and emails, routing them appropriately or providing information as needed.
• Oversee the cleanliness and orderliness of the reception and lobby areas, collaborating with housekeeping as necessary.
• Maintain updated records of visitors, appointments, deliveries, and other front desk logs for security and operational efficiency.
• Provide support for administrative tasks such as document preparation, filing, and booking meeting rooms when required.
• Liaise professionally with departments, vendors, and stakeholders visiting the premises, embodying Satvam Nutrifoods Limited’s values at all times.
• Ensure confidentiality of sensitive information handled at the front desk, maintaining a trustworthy environment for employees and guests.
• Assist in the coordination of office logistics such as courier dispatch, receipt and distribution of mail, and handling of delivery personnel.