Zscaler Support and Implementation



Mid-Level: 4 to 6 years
70K - 1L (Per Month)
Posted on May 09 2023

About the Job


Network Administration

Job Description:

• Minimum 5+ years’ experience in supporting financial domain customers. May participate in a 24x7 Support Operation and 24x7 on-call rotation.

• As a technical support engineer for the ZScaler platform, engage and empathize with customers/users to support and resolve technical issues through completion leading to a good customer experience with effective customer interactions.

• ZScaler Experience: Experienced with the Zscaler ZIA portal. Creating Zscaler firewall control policy based on change request. Creation of GRE Tunnel / IPsec tunnel configuration. Location Management and Sublocation policy configuration. URL and cloud app control configuration 8 SSL inspection policy configuration. Configuring the Advanced Threat Protection Policy. Hosted PAC file configuration

• Excellent knowledge of Network Protocol Analyzers (tcpdump, Wireshark) and Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS)

• Experience troubleshooting network issues and familiarity with the necessary tools. (Ping, Treaceroute, MTR etc). Expert knowledge of protocols such as HTTP, SMTP, FTP, DNS etc.

• Mandatory Certification: ZScaler Trained and Certified (ZIA & ZPA).

• Good communication skills with experience working in a matrix and distributed team(s) setup

• Other Relevant certifications will be an added advantage.

If your profile is suitable, please send your resumes to shwetha@sarbajira.com and kiran@sarbajira.com

About the company

Sarbajira Software is a leading IT consulting company dedicated to providing comprehensive and effective IT solutions to companies of all sizes. We strive to provide the highest quality of service and expertise to our customers. Our team of highly experienced and certified IT professionals are committed to providing customized solutions and services tailored to meet the unique needs of our clients ...Show More


IT Services and IT Consul...

Company Size

51-200 Employees



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