Company OverviewSapphire Foods, established in 2015, is a prominent player in the Food and Beverage Services industry, with its headquarters in Mumbai. Known for managing renowned brands like KFC and Pizza Hut, it operates a comprehensive network across India and Sri Lanka. By acquiring and managing around 270 stores, Sapphire Foods is distinguished by its professional m

Company OverviewSapphire Foods, established in September 2015, is a leading Food and Beverage Services company managing around 270 KFC and Pizza Hut stores in India and Sri Lanka. The company is owned by a group of prominent Private Equity firms and is headquartered in Mumbai. Job OverviewThis Team Member role at Sapphire Foods in

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Sapphire Foods was set up in September 2015, by the acquisition of around 270 KFC and Pizza Hut Stores in India and Sri Lanka, by a group of leading Private Equity firms and is managed by a team of professionals.

Company OverviewSapphire Foods, established in September 2015, is a dynamic player in the Food and Beverage Services industry, managing a diverse range of KFC and Pizza Hut outlets across India and Sri Lanka. Headquartered in Mumbai, the company is driven by professional expertise and private equity investments. Sapphire Foods is committed to delivering top-notch dining experiences, backed by a skilled team of 11-50 employees. For more information, visit our website at <a href="https://www.sapphirefoods.in" rel="noopener noreferrer" target="_blank">Sapphire Foods</a>. Job OverviewWe are seeking a knowledgeable and skilled Maintenance Technician to join our team in Kozhikode, Kannur, and Malappuram. This mid-level, full-time position requires individuals with a deep understanding of maintenance tasks in a food service environment. Candidates must have 4 to 6 years of relevant work experience. This role demands a proactive approach to maintenance to ensure the smooth operation of our outlets. Qualifications and Skills<ul><li>Proven expertise in electrical troubleshooting to identify and resolve issues quickly and efficiently.</li><li>Strong background in preventive maintenance techniques to extend the lifecycle of equipment and reduce downtime.</li><li>Solid understanding of mechanical systems to handle hands-on repairs and maintenance tasks.</li><li>Must be willing and able to travel for business across various locations as required by company needs.</li><li>Excellent verbal and written communication skills to effectively interact with team members and vendors.</li><li>Ability to read and interpret technical manuals, drawings, and documents related to maintenance procedures.</li><li>Demonstrated ability to work independently and as part of a team in a dynamic and fast-paced environment.</li><li>Strong organizational skills with attention to detail to prioritize tasks and manage time effectively.</li></ul> Roles and Responsibilities<ul><li>Perform regular inspections and routine maintenance on equipment to ensure optimal performance.</li><li>Diagnose and repair mechanical, electrical, and plumbing malfunctions in a timely manner.</li><li>Collaborate with the store management team to plan and execute maintenance activities without disrupting operations.</li><li>Maintain accurate maintenance records and document all repairs and services conducted.</li><li>Ensure compliance with company safety standards and local regulations during maintenance activities.</li><li>Respond promptly to maintenance requests and emergencies as they arise.</li><li>Develop and implement a schedule for preventive maintenance tasks to minimize equipment failures.</li><li>Source and liaise with external contractors for specialized repairs when necessary.</li></ul> Including Traveling one store to Other stores

Company OverviewSapphire Foods, established in September 2015, is a dynamic player in the Food and Beverage Services industry, managing a diverse range of KFC and Pizza Hut outlets across India and Sri Lanka. Headquartered in Mumbai, the company is driven by professional expertise and private equity investments. Sapphire Foods is committed to delivering top-notch dining experiences, backed by a skilled team of 11-50 employees. For more information, visit our website at <a href="https://www.sapphirefoods.in" rel="noopener noreferrer" target="_blank">Sapphire Foods</a>. Job OverviewWe are seeking a knowledgeable and skilled Maintenance Technician to join our team in Kozhikode, Kannur, and Malappuram. This mid-level, full-time position requires individuals with a deep understanding of maintenance tasks in a food service environment. Candidates must have 4 to 6 years of relevant work experience. This role demands a proactive approach to maintenance to ensure the smooth operation of our outlets. Qualifications and Skills<ul><li>Proven expertise in electrical troubleshooting to identify and resolve issues quickly and efficiently.</li><li>Strong background in preventive maintenance techniques to extend the lifecycle of equipment and reduce downtime.</li><li>Solid understanding of mechanical systems to handle hands-on repairs and maintenance tasks.</li><li>Must be willing and able to travel for business across various locations as required by company needs.</li><li>Excellent verbal and written communication skills to effectively interact with team members and vendors.</li><li>Ability to read and interpret technical manuals, drawings, and documents related to maintenance procedures.</li><li>Demonstrated ability to work independently and as part of a team in a dynamic and fast-paced environment.</li><li>Strong organizational skills with attention to detail to prioritize tasks and manage time effectively.</li></ul> Roles and Responsibilities<ul><li>Perform regular inspections and routine maintenance on equipment to ensure optimal performance.</li><li>Diagnose and repair mechanical, electrical, and plumbing malfunctions in a timely manner.</li><li>Collaborate with the store management team to plan and execute maintenance activities without disrupting operations.</li><li>Maintain accurate maintenance records and document all repairs and services conducted.</li><li>Ensure compliance with company safety standards and local regulations during maintenance activities.</li><li>Respond promptly to maintenance requests and emergencies as they arise.</li><li>Develop and implement a schedule for preventive maintenance tasks to minimize equipment failures.</li><li>Source and liaise with external contractors for specialized repairs when necessary.</li></ul> Including Traveling one store to Other stores

Company OverviewSapphire Foods, a leading player in the Food and Beverage Services sector, was established in September 2015 through the acquisition of approximately 270 KFC and Pizza Hut stores in India and Sri Lanka. The company is managed by a team of professionals and has its headquarters in Mumbai. Job OverviewMaintenance Executive - Junior LevelLocation: ErnakulamEmployment Type: Full-TimeExperience: 4-5 yearsSkills Required: Equipment Maintenance, Preventive Maintenance, Technical Skills, Problem Solving, Attention to Detail, Time Management, Communication Skills Qualifications and Skills<ul><li>Equipment Maintenance</li><li>Troubleshooting</li><li>Preventive Maintenance</li><li>Technical Skills</li><li>Problem Solving</li><li>Attention to Detail</li><li>Time Management</li><li>Communication Skills</li></ul> Roles and Responsibilities<ul><li>Conduct routine maintenance tasks such as inspections, cleaning, and lubricating equipment</li><li>Diagnose and troubleshoot equipment malfunctions and perform repairs</li><li>Implement preventive maintenance programs to ensure equipment longevity</li><li>Utilize technical skills to identify issues and propose solutions</li><li>Demonstrate problem-solving abilities to address maintenance challenges</li><li>Maintain a high level of attention to detail during maintenance activities</li><li>Effectively manage time to meet maintenance schedules and deadlines</li><li>Communicate maintenance updates and issues with relevant stakeholders</li></ul>

Company OverviewSapphire Foods, established in 2015, is a dynamic player in the Food and Beverage Services industry, managing over 270 KFC and Pizza Hut stores across India and Sri Lanka. Our headquarters is located in Mumbai, and we are backed by leading private equity firms, with a focus on quality dining experiences. With a team of dedicated professionals, we are committed to excellence in customer service and innovation. Visit our website at <a href="https://www.sapphirefoods.in" rel="noopener noreferrer" target="_blank">sapphirefoods.in</a> for more details. Job OverviewWe are seeking a dedicated Shift Manager to join our team at various locations including Ernakulam, Kozhikode, and Thrissur. This is a full-time junior position, suitable for candidates with up to 3 years of work experience. The Shift Manager will play a critical role in overseeing daily operations, ensuring efficient service delivery, and maintaining high standards of quality and safety within our establishments. Qualifications and Skills<ul><li>Team Leadership: Demonstrated ability to lead and motivate a team effectively towards achieving operational goals and ensuring quality service.</li><li>Conflict Resolution: Proficient in identifying issues and implementing solutions to resolve conflicts quickly and effectively, maintaining a harmonious environment.</li><li>Scheduling Software: Experience in using scheduling and workforce management software to plan and allocate staff shifts efficiently.</li><li>Customer Service: Strong commitment to providing exceptional service and enhancing customer satisfaction through attentive and responsive engagement.</li><li>POS Systems: Familiarity with Point of Sale systems to ensure smooth and accurate transaction handling and financial accountability.</li><li>Inventory Management (Mandatory skill): Essential skill for tracking and managing stock levels to reduce waste and ensure availability of necessary supplies.</li><li>Time Management (Mandatory skill): Critical skill for efficient task prioritization and time allocation to meet customer demands and operational needs.</li><li>Health and Safety Regulations (Mandatory skill): In-depth knowledge of health and safety rules to guarantee a safe work environment for staff and customers.</li></ul> Roles and Responsibilities<ul><li>Supervise daily restaurant operations, ensuring adherence to company standards and objectives for quality and performance.</li><li>Coordinate staff schedules, monitor labor costs, and optimize shift assignments to maximize efficiency and productivity.</li><li>Maintain inventory control by conducting regular audits and implementing inventory management strategies to minimize shrinkage.</li><li>Ensure compliance with all health and safety regulations, leading by example to promote a culture of safety and responsibility.</li><li>Handle customer complaints and feedback professionally, striving to enhance overall customer satisfaction and loyalty.</li><li>Provide training and support to staff, fostering a collaborative and empowering environment for skill development and team growth.</li><li>Manage cash handling and financial transactions accurately, ensuring proper procedures and controls are maintained.</li><li>Report operational outcomes and challenges to senior management, contributing to continuous improvement initiatives and organizational success.</li></ul>

Company OverviewSapphire Foods is a prominent player in the Food and Beverage Services industry, established in 2015. It operates a substantial network of KFC and Pizza Hut stores across India and Sri Lanka, driven by a professional management team. With headquarters in Mumbai, Sapphire Foods is renowned for its dynamic growth and innovative practices within a supportive work environment. Job OverviewWe are seeking a Junior Level Part-Time team member to join our Sapphire Foods family. This role is based in Thrissur and offers a fantastic opportunity to work within a leading food and beverage company. The position demands flexibility in managing various tasks and contributing towards customer service excellence. Qualifications and Skills<ul><li>Proficiency in utilizing remote work tools for efficient communication and project management.</li><li>Hands-on experience with customer service software to effectively manage and resolve queries.</li><li>Competence in Microsoft Office Suite for documentation, data analysis, and reporting tasks.</li><li>Familiarity with social media management for engaging and interactive customer communication.</li><li>Ability to perform basic data entry with attention to accuracy and detail.</li><li>Exposure to email marketing tools for enhancing customer outreach and engagement.</li><li>Time Management (Mandatory skill) to ensure all tasks are completed efficiently and promptly.</li><li>Expertise in using communication platforms (Mandatory skill) for seamless interaction within the team.</li></ul> Roles and Responsibilities<ul><li>Assist in managing customer queries through various channels, ensuring timely and effective resolution.</li><li>Support in executing marketing strategies via social media and email campaigns.</li><li>Collaborate with team members to ensure the smooth operation of remote work tools.</li><li>Maintain accurate records of customer interactions and data entry tasks.</li><li>Contribute to the continuous improvement of customer service processes.</li><li>Utilize communication platforms for efficient coordination and task management.</li><li>Work closely with supervisors to achieve operational goals and objectives.</li></ul>