
Process Trainer@BPO @Ghaziabad-7.5LPA@7068408796

Process Trainer@BPO @Ghaziabad-7.5LPA@7068408796
About the Job
Skills
ob description
*** CANDIDATES WITH US BPO TRAINING EXPERIENCE PREFERRED***
The key responsibility in this role is on boarding the new people to the sales development role. This includes intensive three weeks of training and the topics covered would be around product, process, culture, cadence and so on. 70% of the time is spent in mock calls and feedback sessions.
- Prepare training materials such as outlines, text, and handouts and present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, and lectures as well as develop alternative training methods if expected improvements are not seen.
- Tailor specific training programs to employee growth and retainment, career path assistance, etc.
- Be the point of contact to maintain all the process changes, process documents and later train the teams on any changes.
Benefits:
- Fixed shift, Monday to Friday
- Saturday & Sunday fixed off
No FEES NO CHARGESEND YOUR CV
sana@sanasearchinternational.com
About the company
Industry
Recruitment
Company Size
11-50 Employees
Headquarter
New Delhi, Delhi
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