Job description

Job description

sana @ 5days@ HYDERABAD @7065126218

Customer support executive

3.75LPA

Interview HR Round Ops

cv4voiceprofile@gmail.com

Key Responsibilities:

• Customer Assistance: Respond to customer inquiries, resolve issues, and provide outstanding service through various communication channels, including phone, email, and chat.

• Order Management: Efficiently manage customer orders, track shipments, and ensure on-time delivery.

• Product Knowledge: Stay up-to-date with International Amazon product offerings and provide information to customers regarding products, services, and promotions.

• Problem Solving: Investigate and resolve customer concerns or complaints, demonstrating empathy and professionalism in every interaction.

Required Skills:

• Excellent Communication: Proficient in English with strong verbal and written communication skills.

• Customer-Centric Approach: A passion for helping people and the ability to empathize with customers needs.

• Problem-Solving Skills: The ability to think critically, analyze situations, and find effective solutions.

• Adaptability: Willingness to learn, adapt to new processes, and embrace change.

Qualifications

• High school diploma or equivalent./Graduate with minimum 06 months to More and above Experience on papers required.

Perks and Benefits:

• Competitive compensation.

• Work from the comfort of your own home.

• Extensive training and support.

Application Process:

Interested candidates should submit their resume and a cover letter detailing their relevant experience on the below mention details.

Sana @ 7065126218

Miss Kaur @7068408796

Shariq @9250383253

cv4voiceprofile@gmail.com

No Fees No Charges

Saturday Sunday Fixed

Fixed Day shift

Role: Voice / Blended - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Customer Service RepresentativeCommunication SkillsCommunication SpecialistVoice Process SpecialistCall Center Agent

OutboundUpsellingUNEMPLOYEDCustomer InteractionCollections ProcessVoice Processexcellent spoken english