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Fresher JOB Technical Support Engineers@8512806883

Mumbai Suburban
Mumbai
Andheri
Full-Time
Fresher: Less than 1 year
20K - 28K (Per Month)
Posted on May 16 2024

Not Accepting Applications

About the Job

Skills

excellent communication
verbal english
customer care process
inbound voice process
calling process
international bpo process
cce
cso

Any Graduate (Freshers Or Exp)long with Excellent Verbal English.

5 Days working (24*7)Shift /Two way Cab facility

Salary-4.5 LPA

9311350356 / 8512806883 whatsapp

No Hidden charges


@MUMBAI



ob description


HI, Greetings from TRIGENT SOFTWARE.


We are Hiring Freshers and Experience for International Process


Hiring for Service Desk Engineer - International process

Role: Service Desk Engineer

Mode of Work: Work from Office

Working Days: 5 days

Qualification: Technical Graduates (Fresher or experienced)

Location: Mumbai

Interview: Walk in (26/04/2024)


Job description


Act as the ongoing interface between the client and the system or application.

Dedicated to quality, using exceptional communication skills to keep our world class systems running.

Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Customer Service Operations

Good to Have Skills : Desktop Transformation

Job Requirements : Key Responsibilities : 1 - Taking ownership of customer issues reported solving their problems through by providing resolution 2 - Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues 3 - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams


Technical Experience :

1-Installation configuration of various applications

2-Installation configuration of Operating system with various methods like WDS, GHOST, Bootable PD etc

3-Engineer ensure proper logging of all issues

4-Document technical issues in the knowledge database

5-Should possess ability to learn work on changing emerging technologies Certification in new technologies like Azure, AWS will be added advantage

6-Keep track of users system issues until resolved by adhering to the SLA


Professional Attributes :

1 - Good technical skills should possess with current technology

2 - Good communication skills both written verbal

3 - Should be a Tech-Savviness

4 - Flexible to work in all shift under pressure situations

5 - Good analytical skill Educational Qualification: Diploma/BE in computer technology Should be completed 15 years full time


  • Should be comfortable with Night Shift
  • Comfortable with 5 days of Working
  • verbal communication skills.
  • Looking for Immediate Joiners.



CTC UPTO - 3.6 LPA


TWO WAY CAB IS PROVIDED



HR PRABHJEET- 9311350356, & Milly @8512806883


Job Requisites:

1. Age: 19 years to 40 years

2. NEED EXCELLENT SPOKEN ENGLISH


Job Profile:

- Handling inbound calls

- Providing Customer support to UK Customers

- Excellent communication skill with good hold on grammar

- Basic knowledge of computer


Other benefits:

- Pick up & drop Facility will be provided.- Centralised pick up in morning and Home drop in night.

- 5-Days working (2 Rotational and Split offs)

- Willingness to work in Rotational Shifts

- Attractive incentives

-Health insurance benefits up to INR 5.0 Lacs

-Shift Allowance

-Overtime Allowance as per business requirement.

The selected candidates should be able to join ASAP and have all documents handy for background

To apply Whatsapp your cv or Call ASAP

HR Sana- 7065126218 , & Milly @8512806883

Send your resume to @ cv4voiceprofile@gmail.com / hr@sanasearchinternational.com


Contact Details:

To apply Whatsapp your cv or Call ASAP


Milly @8512806883

Send your resume to @ cv4voiceprofile@gmail.com

PLEASE VISIT OUR WEBSITE - www.sanasearchinternational.com

NO FEES NO PAID SERVICES NO HIDDEN CHARGES

About the company

"Sana Search International"(SSI) Founded in the year 2019, Our Head Office is in South Delhi and branches located at metros and other tire 2 cities with a strong team of 30 member, technically well qualified enough to works relentlessly in spotting the best Talents for our Clients in All sectors of IT and Non-IT. Our Recruiting Solutions for IT( Product & Service ) Based Software companies and ...Show More

Industry

Recruitment

Company Size

11-50 Employees

Headquarter

New Delhi, Delhi

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