Call Centre Team Leader

106

Applications

Mumbai
Full-Time
Senior (7 to 10 years)
2L - 6L (Per Year)
Posted on Jan 10 2023

About the Job

Skills

Call Center Administration
Team Building
team leader
recruitment
call centre

Company Profile - Our client is a Leading Insurance Broking firm in India


Job Title:  Call Center Team Leader ( 7-8 years experience ) 


Job Location:  Mumbai - Andheri East


CTC - Upto 6.00 Lakhs

 

Key Roles & Responsibilities - Leading & managing a team of partner success managers. 

- Identify & recruit a team of call center executives focused on partner hiring & onboarding. 

 

- Train , motivate & handhold partner success teams on a daily basis & help them achieve their daily targets. 

 

- Own up & be responsible for monthly partner recruitment & activation targets & report regular updates to key stakeholders & managers. 

 

- Understand from the partner success team the key pain points of partners from time to time & troubleshoot them with help of respective solutions. 

 

- Oversee timely marketing support & payouts to all partners. 

 

- Analyze the impact of various partner interventions & report to stakeholders with insights , data & recommendations. 

 

Strong stakeholder management skills , ability to work with cross functional teams & strong project management acumen is a quality the candidate must possess. 


About the company

We at Samriddhi Mantra Placement Services have been able to establish ourselves as most reliable Placement Consultant operating from eastern part of the country. Having our presence since 2017 in the field of Placement Consultancy, we have grown multi fold during the five years of our operation by providing best solution in the field of job placement. We offer our services extensively to find Rig ...Show More

Industry

Placement Service

Company Size

11-50 Employees

Headquarter

Asansol, West Bengal, Ind...

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