Eligibility Criteria :

·       BE / Graduates/ Post Graduates / Diploma Holders

·       Excellent communication skills.

·       Basic Computer skills.

·       Willing to work only in Night Shift.

Position/ Title : Executive – AR

Location : Chennai / Bangalore / Hyderabad

Domain : US Healthcare

Work : Accounts Receivables/ AR caller/ Denial Management/ RCM

Work Mode : WFO

Role Description Overview:

The User is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service

Responsibility Areas:

 Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable.

 To work closely with the team leader.

 Ensure that the deliverables to the client adhere to the quality standards.

 Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.

 Calling the insurance carrier & Document the actions taken in claims billing summary notes.

 To review emails for any updates

 Identify issues and escalate the same to the immediate supervisor

 Update Production logs

 Strict adherence to the company policies and procedures.

Requirements:

 Sound knowledge in Healthcare concept.

 Should have 12 months to 48 months of AR calling Experience.

 Excellent Knowledge on Denial management.

 Should be proficient in calling the insurance companies.

 Ensure targeted collections are met on a daily / monthly basis

 Meet the productivity targets of clients within the stipulated time.

 Ensure accurate and timely follow up on pending claims wherein required.

 Prepare and Maintain status reports

Skills & Education:

 Any degree

 Excellent Communication Skills, Analytical & Good Listening Skills

 Basic Computer Skills