<ul><li>Dealing with customers through voice communication</li><li>Providing customer support via phone calls for international customers, in multiple languages</li><li>Troubleshooting customer queries and requests</li><li>Managing customer expectations and ensuring customer satisfaction</li><li>Documenting customer interactions for review and follow-up</li><li>Utilizing computing and technical expertise to respond to customer inquiries</li><li>Handling all the customer service-related issues such as greeting, placing a call, handling an inquiry and following up with the customer</li><li>Ensuring that communication between human and machine is clear and efficient</li><li>Having good written communication skill</li></ul> Education Citeria : Any graduation No BE /BTECH ,Post graduates .Work Location : Bangalore ,Kudlu gate .ONLY FRESHERS Salary : 3LPA - 3.25LPAShifts : Flexible with any shifts .

International Non voice process-1.8 LPA( CTC ) &nbsp;150+ Job Openings in Sagility in Chennai &nbsp;CTC : 1.8 LPA&nbsp; Interview Time : 10.30 AM to 6.00 PM&nbsp;&nbsp;Process : US Healthcare - Non Voice Process&nbsp; Work Location : Sagility, JTP, Nandambakkam. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Graduation is mandatory 2020/2021/2022 passed out-Arts &amp; Science Undergraduates only·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Free Transportation( Pick up &amp; Drop )·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Willingness to work in Rotational Shift( 4 PM-1 AM &amp; 10 PM-7 AM )·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5 working days in a week·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Willingness to work from office·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Typing skill Required( 25 WPM &amp; 90% Accuracy ) Contact Person : Hithen - 9686629789

About SagilitySagility is a tech-enabled BPM services provider, a thought partner providing a broad spectrum of transformational services, to enable our clients provide efficient and hi-quality care across the healthcare system. Sagility™️ combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.Leading industry analyst firms have consistently cited our service excellence, breadth of offerings, and ability to execute. The most recent being recognized as a leader for Healthcare Payer Operations in 2022 as a part The Healthcare Payer Operations PEAK Matrix® Assessment report by Everest Group. To learn more about our recognitions please visit our <a href="https://sagilityhealth.com/awards/hgs-healthcare-team-recognized-as-a-leader-in-healthcare-payer-operations-peak-matrix-assessment-2022/" rel="noopener noreferrer" target="_blank">AWARDS SECTION</a>We have 28,000+ employees in 15 cities across 5 countries – India, Philippines, USA, Jamaica, and Colombia. About Sagility Technology We are the technology wing of Sagility, providing a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Sagility Technology uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues and create custom solution roadmap to improve efficiency, engagement, data management, and overall processes.&nbsp;About Sagility Care ManagementA technology-enabled care management services arm of Sagility focused on applying whole-person interventions to improve healthcare outcomes, reduce costs, and increase satisfaction.&nbsp;Location : Bangalore, Hyderabad, Chennai, CoimbatoreWork Hours: 2 PM to 11 PM&nbsp;Responsibilities: <ul><li>Estimate, design, develop, test, debug, document, and deliver multi-tier highquality</li><li>SaaS solutions built on the Microsoft technology stack including Visual</li><li>Studio, .NET, MVC, C#, ASP.NET and SQL Server</li><li>Develop and maintain database schemas, stored procedures, and front end</li><li>technologies, such as HTML, JQuery, JavaScript, Angular, Bootstrap, etc.</li><li>Create and maintain technical documentation for product development and</li><li>client specific implementation work</li><li>As part of a scrum team, work closely with architects and program managers in</li><li>order to ensure timely delivery of product development and client specific</li><li>implementation work</li><li>Employ and contribute to the continuous improvement of Colibrium SDLC</li><li>methodology, project standards and process to ensure software development</li><li>best practices</li><li>Author technical documents during development efforts to ensure quality and</li><li>compliance with standards and client SOWs</li><li>Collaborate with the client and internal teams to resolve issues and fixes in</li><li>accordance with established service level agreements</li><li>Facilitate innovation and continuous process improvement</li></ul>&nbsp;Qualifications:&nbsp;<ul><li>A strong internal drive for pursuing continuous improvement</li><li>Bachelor’s degree in Computer Science or a related field</li><li>3+ years of experience with C#, SQL Server, and web technologies</li><li>Highly proficient with</li><li class="ql-indent-1">. NET framework (3.5/4.0)</li><li class="ql-indent-1">.Net Core – 1+ yr</li><li class="ql-indent-1">ASP.NET framework</li><li class="ql-indent-1">C# programming language</li><li class="ql-indent-1">MVC</li><li class="ql-indent-1">Angular v2 or above – 1+ yr</li><li>Web service architecture and .NET web service programming techniques</li><li>T-SQL programming language and stored procedure authoring</li><li>Unit test cases automation</li><li>Ability to work as part of a scrum team, including ability and willingness to hit</li></ul>

Job Description	 	 The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists 	 	  	 	 Responsibilities	 	 Communicate with customers via phone, email and chat	 	 Provide knowledgeable answers to questions about product, pricing and availability	 	 Work with internal departments to meet customer's needs	 	 Data entry in various platforms	 	 	 	 Qualifications	 	 At least 1 - 3 years of relevant work experience	 	 Excellent phone etiquette and excellent verbal, written, and interpersonal skills	 	 Ability to multi-task, organize, and prioritize work

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