Technical Support Engineer

89

Applications

Bangalore
Full-Time
Mid-Level (4 to 6 years)
Posted on Dec 14 2022

About the Job

Skills

Troubleshooting
Java
C++
Python (Programming Language)

Job Position: Technical Support Engineer

Exp:3+

Location: Bangalore

JD:

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. 

 

Responsibilities

  • Reproduce customer environment and run tests
  • Manage and address electronic tickets efficiently
  • Liaise between sales team, customer success team, and customers to properly address customer problems
  • Troubleshoot and configure software and hardware


Qualifications

  • 2+ years' of technical support experience
  • Customer service oriented
  • Strong written and verbal and troubleshooting skills

About the company

Sadup Softech is a young digital transformation company that is driven by a vision to grow. Led by highly-qualified, experienced, and dynamic result-oriented individuals, Sadup uses unique processes to identify alternative solutions that will help you achieve your business goals. While bridging the marketing and IT gap, we also reimagine technology to accelerate your business and help you approach ...Show More

Company Size

51-200 Employees

Headquarter

Pune

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