Production Support Engineer

106

Applications

Bangalore
Full-Time
Senior (7 to 10 years)
Posted on Dec 08 2022

About the Job

Skills

Java
Troubleshooting

Job Position: Production Support

Exp: 5+ Years

Location: Bangalore

JD:

Excellent problem-solving skills to troubleshoot and resolve live

critical issues independently

Development experience (Java or Python, SQL) OR

Production Support

Basic Degree in Engineering or Computing related

Weekend and after-hours support, on a rotating schedule, is required


1. Excellent problem-solving skills to troubleshoot and resolve live critical issues independently

2. Experience in developing and troubleshooting/debugging complex multi-tier applications

3. Experience with Operating Systems: Unix/Linux OS, Schell Scripting, TCP/IP Networking

4. Experience with Secure Computing: TLS and Cryptographic Tools

5. Experience with Databases and SQL: SQL/Stored Procs and Oracle

6. Experience with Programming Languages: Java, Python, Perl, Javascript.

7. Experience with Batch Frameworks: Control-M, Spring Batch, Autosys, Apache AirFlow

Experience with Monitoring/Alerting Tools (Splunk, Signal FX, Nagios)


 Triage and troubleshoot issues for PayPal Financial Products & Experiences (FPX) products and applications on the live site.

 2nd level support for live site production issues. Provide initial triage and response to unknown issues/incidents, and identifying

 Identify exposures and mitigation plans ranging from making customers whole to working up stream to ID root cause drivers of

solutions through product and process enhancements.

 Prioritize solutions based on impact to the customer and PayPal business. When needed, develop, and implement immediate sto

Product Development team resources to develop long term solutions.

 Work with product development teams and various vendors, business groups to prioritize, identify and develop solutions, and su

 Work with Site Operation and command center teams to address sites issues.

 Independent problem-solving skills to troubleshoot and resolve live critical issues.


About the company

Sadup Softech is a young digital transformation company that is driven by a vision to grow. Led by highly-qualified, experienced, and dynamic result-oriented individuals, Sadup uses unique processes to identify alternative solutions that will help you achieve your business goals. While bridging the marketing and IT gap, we also reimagine technology to accelerate your business and help you approach ...Show More

Company Size

51-200 Employees

Headquarter

Pune

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