We began in contingency recruitment. Today our service offerings have grown and include, RPO, Search, Incubating Captives, Contract Staffing, Interview-as-a-Service and Talent Exit Management.

ROLES &amp; RESPONSIBILITIES:Ø&nbsp;To understand / analyze the nature of all channel Transactions reported by the customers at NCRP.Ø&nbsp;To Outcall the customers for the transactions reported at National Cyber-Crime Reporting Portal (NCRP).Ø&nbsp;To ensure that the data entry in FRS is captured as per the voice of the customer.Ø&nbsp;Post ascertaining the right party, caller will disclose the principle reason for the call soon after the introduction.Ø&nbsp;To understand the rightness of the transaction executed in the account across all the channels.Ø&nbsp;To ensure that the conversation of the customer is understood and documented appropriately across all platforms such as Dialler / TT and the FRM portals / Excel.Ø&nbsp;To amicably handle the customer.Ø&nbsp;To use appropriate rebuttals while on call.Ø&nbsp;Caller to understand the Telephone Etiquette while on calls, a) Be Proactive, answer the call before customer could voice out b) Listen and then Respond to calls c) Use Language which is known to customer or else to dispose the call as Language barrier d) Ensure every call ends with a WOW e) Ensure the Voice tone is structured f) Not to abruptly disconnect the call before customer could hung up g) Never use un-parliamentary words on calls. f) Never force a customer to avail a product / service g) Maintain Professionalism while on calls, never be rude or abusive even in case the customers voice tone is high h) Never react negatively on calls.Ø&nbsp;To ensure all compliance metrics are strictly adhered without any deviation.Ø&nbsp;To meet the set target.&nbsp;

Role &amp; responsibilities<ul><li>Finalization, reporting and consolidation of accounts on a monthly basis as per Indian GAAPs, and Ind AS / IFRS.</li><li>Statutory and Internal Audit of books of accounts.</li><li>Complete accounting responsibility: Revenue and expense.</li><li>Examine and analyse accounting records, financial statements, and other financial reports to assess accuracy and completeness.</li><li>Vendor Reconciliation and Audit Receivable, Payable and Liquidity management.</li><li>GST reconciliation of Input Tax Credits from various Vendors and co-ordination with various departments for its closure.</li><li>Preparation of Financial projections and estimates for enabling stakeholders take informed decisions.</li><li>Preparing Preparing and interpreting reports, budgets, accounts, commentaries and financial statements,</li><li>undertaking strategic analysis and assisting with strategic planning.</li><li>Controlling Controlling income, cash flow and expenditure along with introducing cost saving procedures.</li><li>Managing Managing and Monitoring monitoring budgets along with periodic variance analysis with actual performance.</li><li>Developin Developingg and managing financial systems/models.</li><li>Develop accounting systems and procedures for new products / services introduced by the organization.</li><li>Cost Benefit analysis of various products and services periodically to enable stakeholders take informed decisions.</li><li>Preparing Reconciling the Bank Reconciliation sstatements periodically.</li><li>Manage and handle the ongoing communication with CA Statutory Auditor office, and build rapport as a single point contact.</li><li>Coordinate, in case of periodic audit visits done by CA Statutory Auditors, and provide them with necessary information for closure of audit.</li><li>Documentation as necessary for completion of the timely audit.</li><li>Maintain all Audit reports and balance sheets for FY and ensure they remain confidential.</li></ul>

Expectations from the Role: &nbsp;1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;a methodical approach to understand client’s business and supply chain profile by analysing client information in public domain and incumbent sales channels2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;great interpersonal skills to drive engagement externally (with clients) as well as internally (with incumbent client relationship managers)3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;leverage tools to build client management map, to approach relevant client stakeholders4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;a “generalist” mindset that exhibits the mental span to understand most of Company’s product offerings sufficiently enough to spot opportunities in client’s supply chain landscape5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;collaborative approach to drive multiple teams across Company’s businesses to deliver on the additional opportunities and thus, the ability to thrive working with a diverse set of colleagues Ideal Profile:1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's / MBA degree, with 7+ years of business development experience with Enterprise Clients, preferably in promoting Trade Finance / SME Finance / Supply Chain Risk management / Payment solutions. Experience with Non-Bank Financial Institutions, B2B FinTechs, Credit Rating Agencies preferred2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Effective communicator with excellent interpersonal skills and an ability to build strong relationships with partners and internal teams.3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Driven, highly motivated and results driven.4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent track record in achieving and exceeding business development targets5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent persuasion skills, ability to spot opportunities and go after them with gusto.6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Patience and the ability to tactfully handle customer negotiations.7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to work independently without supervision.8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to work under pressure to deliver beyond target expectations, passion for driving revenue numbers.Experience in servicing leading companies is an advantage.

Saasvathhr and Management Consultants LLP