Company Overview

Rupitol Finance Private Limited is a Non-Banking Financial Company (NBFC) headquartered in Udaipur, Rajasthan. Established in 2018, the company operates a network of 21 branches across Rajasthan, Madhya Pradesh, and Gujarat. With over 10,001 employees, Rupitol is committed to providing financial solutions while maintaining a strong presence in the investment and credit sector.

Job Overview

We are seeking a Collection Executive at Rupitol Finance Private Limited, based in Greater Noida. This full-time position is designed for freshers with work experience ranging from 0 to 1 year. The role involves managing debt collection responsibilities and requires effective communication skills as a mandatory skill.

Qualifications and Skills

• Communication skills (Mandatory skill) are crucial for negotiating settlements and interacting with customers effectively.
• Possess excellent problem-solving skills to handle disputes and resolve payment issues efficiently.
• Demonstrated attention to detail, ensuring accurate documentation of collection activities and customer information.
• Persistence is essential in following up with customers to ensure the timely recovery of debts.
• Strong customer service skills to maintain a positive relationship with clients while ensuring payment collection.
• Effective time management skills to prioritize tasks and manage a portfolio of customer accounts efficiently.
• Familiarity with debt collection laws to ensure that all activities are compliant and legally sound.
• Ability to work collaboratively with team members and other departments to achieve collection targets.

Roles and Responsibilities

• Contact customers to remind them of outstanding payments and negotiate repayment plans.
• Record and update customer account information in the database accurately.
• Maintain and organize documentation related to case files and correspondence.
• Coordinate with the legal team to address complex cases requiring litigation.
• Prepare daily, weekly, and monthly collection reports for management review.
• Handle disputes and resolve customer queries regarding payment issues.
• Implement strategies to increase recovery rates while adhering to company policies.
• Assist in developing new procedures to improve collection processes and reduce timelines.