Located in palampur 34.3 km from Dharmashala,Rs Sarovar Portico featuresair-conditioned rooms and free private parking. The hotel has a terrace and fitness center,it's a 4 star property. there is a famous revolving restaurant.

Company Overview RS Sarovar Portico is a 4-star hotel located in Palampur, Himachal Pradesh, just 34.3 km from Dharmashala. We offer air-conditioned rooms, free private parking, a terrace, and a fitness center. Our hotel is known for its famous revolving restaurant. With a team of 51-200 employees, RS Sarovar Portico prides itself on providing excellent hospitality services. Job Overview We are hiring a Guest Relation Executive (Female) to join our team at RS Sarovar Portico. As a Guest Relation Executive, you will be responsible for providing exceptional customer service and ensuring guest satisfaction. This is a full-time position with a junior level experience requirement of 1 to 3 years. The job is located in Palampur, Himachal Pradesh, India. Qualifications and Skills <ul><li>Previous experience in a customer service role, preferably in the hospitality industry</li><li>Excellent verbal and written communication skills in English and Hindi</li><li>Strong interpersonal and customer service skills</li><li>Ability to handle multiple tasks and prioritize effectively</li><li>Attention to detail and problem-solving skills</li><li>Positive and professional attitude</li><li>Flexibility to work in shifts and on weekends</li><li>Basic computer skills</li><li>Degree or diploma in Hotel Management or a related field is a plus</li></ul> Roles and Responsibilities <ul><li>Greet and welcome guests in a friendly and professional manner</li><li>Provide information about hotel facilities, services, and local attractions</li><li>Handle guest inquiries, concerns, and complaints in a timely and efficient manner</li><li>Assist guests with check-in, check-out, and room reservations</li><li>Coordinate guest requests, including special arrangements and room service</li><li>Ensure guest satisfaction by anticipating their needs and exceeding their expectations</li><li>Maintain knowledge of hotel policies, procedures, and safety standards</li><li>Collaborate with other hotel departments to ensure seamless guest experiences</li><li>Handle cash and payment transactions accurately</li><li>Maintain a clean and tidy lobby area</li><li>Participate in regular training and development opportunities to enhance job knowledge and skills</li></ul>

Company Overview RS Sarovar Portico is a 4-star hotel located in Palampur, Himachal Pradesh. With air-conditioned rooms, free private parking, and a range of amenities including a terrace and fitness center, RS Sarovar Portico provides a comfortable and luxurious stay for its guests. The hotel is known for its famous revolving restaurant and is a part of the hospitality industry. Currently, RS Sarovar Portico has 51-200 employees and its headquarters is in Delhi. To learn more about the company, visit their website at http://rssarovar.com. Job Overview Mid-Level: 4 to 6 years of experience | Full-Time | Palampur, Himachal Pradesh, India Qualifications and Skills <ul><li>Bachelor's degree in Hospitality Management or a related field</li><li>Proven experience as a Duty Manager or in a similar role</li><li>Excellent leadership and managerial skills</li><li>Strong customer service and problem-solving abilities</li><li>Good knowledge of hotel operations and industry regulations</li><li>Proficient in using hotel management software and systems</li><li>Exceptional communication and interpersonal skills</li><li>Ability to work under pressure and handle multiple tasks</li><li>Flexibility to work in shifts and weekends as per business requirements</li><li>Fluency in English and Hindi</li></ul> Roles and Responsibilities <ul><li>Oversee the day-to-day operations of the hotel and ensure smooth functioning</li><li>Supervise and support the performance of hotel staff, including front desk agents, concierge, housekeeping, and maintenance teams</li><li>Monitor the quality of services provided to guests and ensure high standards are maintained</li><li>Handle guest inquiries, complaints, and requests in a professional and timely manner</li><li>Coordinate with other departments to ensure effective communication and collaboration</li><li>Assist in the development and implementation of hotel policies and procedures</li><li>Manage room availability, reservations, and occupancy to maximize revenue</li><li>Prepare and analyze reports on hotel performance and make recommendations for improvement</li><li>Train and develop team members to enhance their skills and knowledge</li><li>Maintain a safe and secure environment for guests and employees</li><li>Stay updated with industry trends and best practices to provide innovative solutions and exceptional guest experiences</li></ul>

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.&nbsp;&nbsp;Responsibilities<ul><li>Develop and execute strategies to drive business in new and existing markets</li><li>Partner with Talent Acquisition to identify and recruit top sales talent</li><li>Mentor employees to help them achieve individual &amp; team objectives</li></ul> Qualifications<ul><li>Bachelor's degree or equivalent experience in Business</li><li>3+ years' of sales experience</li><li>Excellent written and verbal communication skills</li></ul>