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Customer Service Representative

Hyderabad
Full-Time
Fresher: Less than 1 year
10K - 18K (Per Month)
Posted on Feb 24 2024

About the Job

Skills

Chat
Working Experience
Communication
Phone Etiquette
Skilled Multi-tasker
Etiquette
Data Entry
Interpersonal Skills

Job Overview


We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients. This is a full-time position based in Hyderabad, Telangana, India. The ideal candidate for this role is a fresher with less than 1 year of experience.


  • Qualifications and Skills:


  • Only For Female 
  • Age Limit : 22yrs To 30yrs Below Old
  • Excellent written and verbal communication skills
  • Strong phone etiquette and active listening skills
  • Ability to multitask and work in a fast-paced environment
  • Good data entry and typing skills
  • Exceptional interpersonal skills
  • Basic knowledge of chat and messaging platforms
  • Proficient in using computers and navigating software applications
  • Ability to remain calm and professional in challenging situations


  • Roles and Responsibilities


  • Handle incoming customer inquiries and provide prompt and accurate responses
  • Assist customers in navigating our website and placing orders
  • Resolve customer complaints and issues in a professional and timely manner
  • Collaborate with other teams to ensure customer satisfaction and problem resolution
  • Maintain customer records and update the database with relevant information
  • Identify and escalate priority issues to the appropriate team member
  • Stay up-to-date with product knowledge to effectively assist customers,


  • For More Information Share with Your Updated CV/Resume
  • Contact HR: 7981983022

About the company

R S Brothers Retail India Private Limited operates as a fashion store. The Company offers jeans, shorts, trouser, saree, dress material, and ethnic wear, as well as provides gold and silver jewelry.

Industry

retail

Company Size

1001-5000 Employees

Headquarter

hyderabad

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