Title: Jewellery Sales Executive

Job Description:

A Jewelry Sales Executive is responsible for promoting and selling jewelry products to customers. They work in retail stores, jewelry showrooms, or luxury boutiques. The Sales Executive's primary objective is to meet sales targets while delivering exceptional customer service and building long-term customer relationships.

Responsibilities:

1. Sales and Customer Service: Interact with customers, understand their preferences, and provide guidance in selecting jewelry pieces based on their needs, style, and budget. Deliver exceptional customer service throughout the sales process to ensure customer satisfaction.
2. Product Knowledge: Develop a comprehensive understanding of the jewelry products available for sale, including materials, designs, craftsmanship, and pricing. Stay up-to-date with the latest industry trends and new jewelry collections.
3. Sales Targets: Achieve or exceed assigned sales targets by actively engaging with customers, utilizing effective selling techniques, and promoting the features and benefits of the jewelry products.
4. Client Relationships: Build and maintain strong relationships with customers by providing personalized attention, follow-up communications, and post-sales support. Maintain a customer database and proactively reach out to existing and potential customers to generate repeat business and referrals.
5. Visual Merchandising: Assist in the visual merchandising of the jewelry displays, ensuring that products are attractively presented and effectively showcased to maximize sales opportunities.
6. Inventory Management: Monitor inventory levels, track product availability, and coordinate with the inventory team to ensure adequate stock levels. Participate in stocktaking activities and report any discrepancies.
7. Pricing and Negotiation: Provide accurate pricing information to customers and negotiate sales terms when necessary, ensuring profitability while maintaining customer satisfaction.
8. Payment Processing: Handle sales transactions, process payments, and maintain accurate records of sales and financial transactions.
9. Market Research: Stay informed about competitors' offerings, pricing, and promotions. Provide feedback and suggestions to management regarding customer preferences, market trends, and potential business opportunities.
10. Training and Development: Continuously enhance product knowledge, sales skills, and industry expertise through participation in training programs, workshops, and self-directed learning.

Requirements:

• Previous experience in jewelry sales or a related field is preferred.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and the ability to build rapport with customers.
• In-depth knowledge of different types of jewelry, including materials, gemstones, and designs.
• Demonstrated ability to meet and exceed sales targets.
• Basic math skills for handling transactions and processing payments.
• Attention to detail and organizational skills for inventory management.
• Flexibility to work weekends, holidays, and extended hours as required.
• Knowledge of current fashion and jewelry trends.
• Ability to work effectively in a team environment.

Hr Contact

7981983022

descriptions may vary depending on the organization and specific job requirements.