Senior Hospital Operations Manager

📍 Location: Muddenahalli, Chikkaballapur, Karnataka

📅 Experience: 8–12 years in hospital operations (minimum 3 years in a senior role)

🎓 Qualification: Master’s in Hospital Administration / Healthcare Management / MBA (Healthcare preferred)

💼 Employment Type: Full-time | 6-day workweek

🕒 Immediate Joining Preferred

Why Join Us?

SMSIMSR is one of India’s most unique institutions — a completely free rural medical college and hospital delivering world-class healthcare to underserved communities. As a Senior Operations Manager, you’ll play a key leadership role in managing daily hospital operations, ensuring seamless coordination across clinical and non-clinical departments, while driving service efficiency and patient satisfaction.

Key Responsibilities:

✔ Oversee hospital operations across clinical, paramedical, and support services

✔ Ensure smooth functioning of departments such as IPD, OPD, ER, Diagnostics, OT, Pharmacy, Nursing Coordination, etc.

✔ Lead and coordinate with cross-functional teams for workflow optimization and service excellence

✔ Supervise patient flow, admission-discharge processes, bed occupancy, and inter-departmental coordination

✔ Monitor hospital SOPs, infection control standards, accreditation requirements (NABH/NABL)

✔ Collaborate with department heads and leadership for policy implementation and performance tracking

✔ Handle grievance redressal and ensure high patient satisfaction

✔ Train, mentor, and supervise mid-level operations staff and team leaders

✔ Participate in audits, crisis response planning, and hospital safety drills

✔ Provide regular MIS reports and dashboards to senior management

What We Offer:

✔ A dynamic leadership opportunity at one of India’s most mission-driven institutions

✔ Exposure to end-to-end hospital management and administration

✔ Competitive salary with housing and additional benefits (discussed during hiring)

✔ Collaborative and value-based work culture