Trainer Responsibilities:

• Evaluate employee performance to gauge where skills are lacking.

• Create training programs to address skill gaps in employees.

• Prepare learning materials for programs.

• Provide business training knowledge to the candidates

• Develop on boarding programs for new employees.

• Conduct surveys to gauge the effectiveness of programs.

• Research new teaching methods.

Trainer Requirements:

• Graduation from any field

• Prior experience as a trainer in BPO

• Excellent interpersonal and communication skills.

• Ability to identify gaps in skills.

• Knowledge of various teaching methods and approaches.

• Excellent organizational skills.