Customer Support (Telecaller ) Job Description :

Roles and Responsibility

Inbound and Outbound call With good Communications

o  Respond to customer Queries on call

o  Resolve customer complaints

o  Convincing power while talking with customer 

o  Place customer orders in the computer system

o  Identify and escalate issues to supervisors

o  Provide product and service information to customers

o  Follow up customer calls where necessary

o  Making sales or recommendations for products or services that may better suit client needs.

o  form Customers About The Company's Products/Services And Offers

o  Manage Inbound/ Outbound Customer Calls In A Timely Manner Generate Leads That Develop Into New Customers 

o  Identify Customer's Needs And Convince The Customer To Buy The Product/Service

o  Gain Comprehensive Product/Service Knowledge And Clarify Information Wherever Require

Experience : Fresher / experience

Job Type: Full type

Salary : 9K to 15K