Pre sales executive (customer service)

21

Applications

Bangalore
Full-Time
Fresher (0 to 1 years)
2L - 3L (Per Year)
Posted on Oct 18 2022

About the Job

Skills

Customer Service
pre sales
bpo
Customer Support
Communication

we have current opening for Telecaller profiles for Bangalore office.

Pre Sales Executive :

Dear Candidates,

Job Description-

1. Both inbound and outbound call process.

2. Data management.

3. Responsible for customer insights, analytics and predictive buying behavior leading to better prospect

segmentation, profile targeting & product positioning.

4. Timely reporting and MIS generation for business and campaign performance.

5. Responsible for call quality and on-call customer experience.

6. Servicing of leads generated from the ATL and BTL marketing activities and driving productivity in

terms of walk-ins and bookings from the Contact Centre team.


Requirement-

1. The candidate must be from BPO/ Real estate background with 0 to 6 years’ experience.

2. Candidate should have a positive attitude & should be goal-oriented

3. Candidate should have good Communications & convincing skills

4. Excellent conversational and customer service

5. The candidate should be fluent in minimum 4 languages English, Hindi, Kannada and Tamil

6. Should know working on reports in Excel.

7. Proficient computer skills including the Microsoft Office and in-depth knowledge of data mining and

Internet research.

About the company

RopeUp delivers staffing and recruitment services to IT/BPO's/Manufacturing/Banking sectors. RopeUp is committed to the best services to our clients with complete dedication towards satisfactory solutions. We believe in Respect, Integrity, Customer satisfaction & solutions, Trust & Employees Care. Over 15+ companies trust RopeUp at the forefront of embracing unique solutions. RopeUp ...Show More

Industry

Staffing and Recruiting

Company Size

11-50 Employees

Headquarter

Nanded

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