Company Overview

RM Skytech Puducherry is a leading IT services and IT consulting company that offers a wide range of services, including website designing, social media marketing, search engine optimization, Google advertising, digital marketing, graphic design, ISO audit, accounting, and HR consulting. Our expert team of business consultants, accountants, software technical experts, and digital marketing experts have a minimum experience of 10 years and have helped numerous customers worldwide rework their businesses using effective strategies.

Job Overview

We are seeking an experienced Students Counselor to join our team at RM Skytech Puducherry. As a Student Support Service Officer, you will be responsible for providing guidance and support to students, helping them overcome academic and personal challenges. This is a full-time position based in Puducherry, India, and requires a mid-level candidate with 4 to 6 years of experience.

Qualifications and Skills

• Bachelor's degree in counseling, psychology, or a related field.
• Proven experience working as a Students Counselor, client complaints handling in an educational institution.
• Strong interpersonal and communication skills to effectively interact with students, trainers, and clients.
• Ability to create a supportive and empathetic environment for students.
• Knowledge of various counseling techniques and therapeutic interventions.
• Excellent problem-solving and decision-making abilities.
• Proficiency in using counseling software or tools.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Good organizational and time management skills.
• Passion for helping students achieve their academic and personal goals.

Roles and Responsibilities

• Provide counseling services to students, assisting them in overcoming academic and personal challenges.
• Conduct one-on-one counseling sessions to understand students' needs and provide appropriate guidance.
• Develop and implement counseling programs that address students' academic, career, and personal goals.
• Assess students' strengths and weaknesses and provide feedback to help them improve.
• Collaborate with trainers and clients to create individualized plans for students' growth and success.
• Organize workshops and seminars on topics relevant to students' well-being and success.
• Stay updated on current trends and best practices in student counseling and apply them in daily work.
• Maintain accurate and confidential student records and progress reports.
• Handle all complaints related to students, trainers and clients and closed the NCR with necessary corrective and preventive actions.