Visual Merchandiser Customer Service Associate-GAP
Visual Merchandiser Customer Service Associate-GAP
194
Applications
Gurgaon
Faridabad
Full-Time
Fresher: Less than 3 years
₹ 15K - ₹ 20K (Per Month)
Posted on Oct 31 2025
About the Job
Skills
Visual Merchandising
Spatial Planning
Communication Skills
Creative Display Design
Product Presentation
Retail Sales
Customer Service
Role Summary:
The VM Retail CSA is a dual-role associate responsible for delivering an exceptional in-store experience through creative visual merchandising and outstanding customer service. This role ensures that the store reflects brand aesthetics while providing personalized assistance to customers, driving both engagement and sales.
Key Responsibilities:
Visual Merchandising:
- Execute visual displays as per brand guidelines and seasonal themes
- Maintain window displays, mannequins, signage, and promotional setups
- Ensure planogram compliance and timely VM updates
- Collaborate with the VM team and store leadership for layout planning
- Monitor customer response to displays and suggest improvements
Skills & Qualifications:
- 1–3 years of experience in retail, preferably in fashion or lifestyle
- Strong visual sense and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Familiarity with POS systems and basic design tools is a plus
Qualifications -
Diploma or Bachelor's degree in Fashion, Retail Management, Visual Merchandising, or related fields
About the company
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the yea ...Show More
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the years, developed and perfected our capabilities across people, processes and technology to meet our end objectives of creating a win-win proposition for our stakeholders across the value chain viz. Customers, Manufacturers/Farmers, Merchants, Brand Partners as well as of enhancing financial income and job security for tens of millions of Indians.
Today, Reliance Retail serves a loyal customer base of more than 193 million across the country, catering to daily and occasional needs across the major consumption baskets of Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma and Connectivity. We operate the largest store network in the country with 15,000+ stores, spread over 42 million square feet of retail space and present across 7,000+ cities. Our omni-enabled store networks and extensive portfolio of digital commerce platforms bolstered by a strong supply chain and technology infrastructure, and supported by a well-trained workforce enable us to provide customer service par excellence.
We continue to build our capabilities through organic growth, acquisitions, partnerships and strategic investments to strengthen our competencies and bolster our product offerings. Our strong own brand portfolio is complemented by an equally strong brand partner portfolio, as Reliance Retail continues to be the partner of choice for leading national and international brands. ...Show Less
Industry
Retail
Company Size
10001+ Employees
Headquarter
Mumbai, Maharashtra
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