Job Overview

Reliance Brands is seeking a dynamic Store Manager/ Assistant Store Manager for our Fashion Retail Luxury Brands segment in Bangalore. This full-time mid-level position requires you to support the store manager in all aspects of store operations, ensuring the highest standards of customer service and maximizing sales potential. You will play a pivotal role in driving store success, developing team capabilities, and enhancing the overall shopping experience for our clientele.

Qualifications and Skills

• Proven experience in inventory management to maintain optimal stock levels and reduce shrinkage (Mandatory skill).
• Exceptional customer service skills to ensure a superior shopping experience and build customer loyalty (Mandatory skill).
• Experience in sales forecasting to predict and manage future sales and inventory requirements (Mandatory skill).
• Strong leadership skills to inspire and manage a team effectively, fostering a positive work environment.
• Proficiency in POS systems for seamless transaction processing and store operations.
• Ability to implement effective merchandising strategies to optimize product placement and drive sales.
• Skilled in conflict resolution to address customer and team issues promptly and professionally.
• Experience in monitoring team performance to identify areas for improvement and development opportunities.

Roles and Responsibilities

• Assist the store manager in daily operations, ensuring smooth and efficient functioning of the store.
• Support in maintaining optimal inventory levels and implementing inventory control measures.
• Drive sales goals by developing and executing sales strategies aligned with company objectives.
• Enhance the customer experience by leading customer service initiatives and resolving any escalated issues.
• Oversee visual merchandising in line with brand standards to promote a compelling product offering.
• Train and mentor store staff, fostering a team environment focused on delivering exceptional service.
• Conduct regular evaluations of store performance and staff productivity, suggesting improvements where necessary.
• Collaborate with store management to plan and execute promotional activities and store events.