Job Description:

Company Overview:

Reliance Retail is India's largest and most profitable retailer, renowned for its diversified omni-channel presence and exceptional value proposition. With a loyal customer base exceeding 193 million across the country, Reliance Retail offers superior quality products and an unmatched shopping experience across Consumer Electronics, Fashion & Lifestyle, Grocery, and more. With over 15,000 stores and a notable digital presence, it is a leader in the retail industry.

Job Overview

The Store Manager for Yousta, a premium brand of Reliance, is a senior-level position responsible for overseeing store operations in key locations including Delhi, NCR, Gurgaon, Ghaziabad and Noida. This full-time role requires a maximum of 8 years of work experience. The Store Manager is crucial in driving retail sales, ensuring excellent customer experiences, and managing store teams.

Qualifications and Skills

·        Demonstrated expertise in retail operations with the ability to manage daily store activities effectively (Mandatory skill).

·        Proven skills in inventory management to ensure optimal stock levels and minimize shortages (Mandatory skill).

·        Strong visual merchandising capabilities to enhance store displays and attract customers (Mandatory skill).

·        Effective team management experience, fostering a proactive and high-performance environment.

·        In-depth understanding of retail sales strategies and the ability to achieve sales targets consistently.

·        Comprehensive store management abilities, with a focus on enhancing business performance.

·        Proven track record in boosting customer experience and satisfaction through superior service delivery.

·        Experience in KPI tracking to measure and improve store performance metrics diligently.

Roles and Responsibilities

·        Oversee daily operations, ensuring the store runs smoothly and efficiently.

·        Implement strategic sales plans to meet or exceed store revenue objectives.

·        Lead, coach, and develop store team members to enhance skill sets and productivity.

·        Maintain optimal inventory levels, ensuring product availability and reducing stockouts.

·        Ensure compliance with company policies and procedures, fostering a disciplined environment.

·        Analyze sales reports to identify trends and develop action plans for improvement.

·        Enhance visual merchandising in-store to drive customer engagement and sales.

·        Deliver excellent customer service, resolving issues swiftly and professionally to maintain high customer satisfaction.