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Store Manager

Bengaluru
Maddur
Full-Time
Mid-Level: 4 to 6 years
5L - 7L (Per Year)
Posted on Dec 19 2025

About the Job

Skills

customer centricity
Inventory Management
Communication
ATS
SOH
SPSF

Role Purpose

Responsible for sales, presentation, profitability and customer satisfaction of categories in the respective store

 

BSC perspective

Key Responsibilities

Finance

  • Achievement of Targeted AOP, Gross Margin and SPSF
  • Other Source of Income – SOH
  • Increase margins and minimize expenses
  • Control inventory level and shrinkage
  • Achievement of Targeted EBITDA

  Customer

  • Stores to look as per guidelines
  • Ensure that sales team meets customer’s need
  • Achieve targeted ATS and Conversion
  • Mystery Shopping Findings and Improvement
  • Focus on R1 enrollment and business volume

Internal Business Process

  • Monitor sales figure/ inventory planning
  • Adhere to Mockshop guidelines
  • 100% SOP Implementation and Adherence by team
  • Ensure Negative Inventory Control
  • Statutory Compliance

People/ Learning & Growth

  • Control Attrition
  • Product knowledge, brand differentiation
  • Recognize and develop talent
  • Optimize manpower resource for category
  • Functional and behavioral training
  •  Mentor sales assistance through training and career planning
  • Update category and store associates on latest development in new product/brands and presentation/selling technique

 

Competencies

Functional Competencies

  • Ability to work under pressure
  • Attention to Detail
  • Customer Centricity

Generic Competencies

  • Communication Skills
  • Commitment to Excellence

 

Academics and Experience

Qualification

Graduate/ PG Diploma in Retail

Work Experience

6+ years’ experience in Retail - Store

 

About the company

Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience. Founded in 2006 with a view to revolutionize retail in India, we have, over the yea ...Show More

Industry

Retail

Company Size

10001+ Employees

Headquarter

Mumbai, Maharashtra

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