Key Responsibilities:

1. Store Operations & Visual Merchandising

• Oversee daily store operations, ensuring adherence to company policies and procedures.
• Maintain high standards of visual merchandising to reflect the brand's identity and seasonal trends.
• Conduct regular store inspections to ensure cleanliness, organization, and safety compliance.

2. Team Leadership & Development

• Recruit, train, and supervise a team of sales associates with a focus on style expertise and customer engagement.
• Schedule staff shifts to ensure optimal coverage during peak times.
• Provide ongoing coaching and performance evaluations to foster a positive and collaborative team environment.

3. Sales & Customer Experience

• Drive the store to meet or exceed sales targets and key performance indicators (KPIs).
• Monitor and analyze sales data to optimize strategies and identify growth opportunities.
• Provide personalized styling assistance, address customer needs, and resolve complaints promptly and professionally.

4. Inventory & Stock Management

• Collaborate with visual merchandising teams to create appealing displays that align with current fashion trends.
• Manage stock levels, ensuring popular items are available while minimizing overstock.
• Coordinate with suppliers and handle product deliveries to maintain inventory accuracy.

5. Financial Oversight & Reporting

• Prepare and manage store budgets, monitoring expenses to ensure profitability.
• Analyze financial reports to develop strategies for cost control and revenue enhancement.
• Implement loss prevention strategies to minimize shrinkage and ensure accurate cash handling.

6. Brand Representation & Marketing

• Act as a brand ambassador, promoting the store's image and core values.
• Stay updated on fashion trends and communicate insights to the team.
• Organize and participate in in-store events to drive customer engagement and brand visibility.