Company Overview

Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. Since its inception in 2006, Reliance Retail has perfected its capabilities across people, processes, and technology, offering outstanding value propositions, superior quality products, and unmatched shopping experiences. With over 15,000 stores spanning 42 million square feet of retail space across 7,000+ cities, Reliance Retail serves a loyal customer base of more than 193 million, making it a leader in the retail industry.

Job Overview

We are seeking a dynamic and experienced Store Manager for Reliance Retail. This mid-level, full-time position is based in Pimpalgaon Raja, Aurangabad, and Nashik. The Store Manager will be responsible for overseeing the sales and operations of the store, ensuring a high level of customer satisfaction, and leading a motivated team to achieve sales targets.

Qualifications and Skills

·        Sales Management experience (Mandatory skill)

·        Proven ability in customer service, ensuring a positive shopping experience for all customers.

·        Expertise in visual merchandising to enhance product displays and store appearance.

·        Strong team-building skills to foster a collaborative and efficient work environment.

·        Effective problem-solving skills to quickly address and resolve customer and operational issues.

·        Excellent communication skills, both verbal and written, to interact with customers and team members.

·        Strong analytical skills to analyze sales data and make informed business decisions.

·        Keen business acumen to understand and optimize store performance and profitability.

Roles and Responsibilities

·        Achievement of Targeted AOP, Gross Margin and SPSF

·        Responsible for the P&L of the store

·         Price and promotions running in the stores are clearly displayed / communicated to all customers

·        100% adherence to promo implementation in the store

·        Reduce dump, shrink and other losses for the store

·        Lead and motivate the store team to achieve sales targets and high levels of customer satisfaction.

·        Implement and maintain visual merchandising standards to enhance the store's appearance and drive sales.

·        Ensure compliance with company policies and procedures, including health and safety regulations.

·        Analyze sales reports and customer feedback to identify areas for improvement and implement appropriate strategies.

·        Handle customer inquiries and complaints promptly and effectively to ensure a positive shopping experience.

·        Coordinate with the supply chain and other departments to ensure adequate stock levels and timely replenishment of products.

·        Provide ongoing training and development opportunities to store staff to enhance their skills and performance.