Key Responsibilities:

·      Assist in the setup and preparation of dining areas before service, ensuring tables are properly set according to standards, and ambiance is meticulously maintained.

·      Welcome guests warmly upon arrival, escorting them to their tables, and presenting menus while providing information on daily specials and recommendations.

·      Take accurate food and beverage orders from guests, ensuring special requests and dietary preferences are noted and communicated to the kitchen and bar staff.

·      Serve food and beverages promptly and efficiently, using proper service techniques, and ensuring dishes are presented elegantly and correctly to the guests.

·      Monitor guest satisfaction throughout the dining experience, addressing any concerns or requests promptly and professionally, and ensuring a memorable and enjoyable experience.

·      Assist with clearing tables, resetting dining areas, and ensuring cleanliness and organization are maintained throughout service.

·      Collaborate with kitchen and bar staff to coordinate timing and delivery of food and beverages, ensuring smooth and seamless service.

·      Handle guest payments accurately and efficiently, processing transactions, and providing receipts while adhering to cash handling procedures and maintaining confidentiality.

·      Assist in maintaining inventory levels of dining room supplies, including linens, glassware, and utensils, and communicate replenishment needs to management.

·      Adhere to grooming and uniform standards, maintaining a neat and professional appearance at all times, and representing the restaurant in a positive and polished manner

Qualifications:

·      Previous experience in a similar F&B service role, preferably in a fine dining restaurant or luxury hotel environment.

·      Strong knowledge of food and beverage service techniques, etiquette, and standards.

·      Excellent communication and interpersonal skills, with the ability to engage and interact with guests in a professional and friendly manner.

·      Ability to work efficiently in a fast-paced environment, multitask, and prioritize tasks effectively.

·      Positive attitude, teamwork mentality, and willingness to assist colleagues as needed.

·      Flexibility to work evenings, weekends, and holidays as required.